Call failures on Inbound Voice & SMS towards US phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jan 18, 2020 - 10:01 UTC

Identified

Our carrier partner is observing minor inbound Voice call failures and inbound SMS failures in the US towards Charlottesville, VA. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180889
Posted Jan 18, 2020 - 07:31 UTC