All Systems Operational
SMS API Operational
Shortcode SMS   Operational
Regular SMS   Operational
Tollfree SMS   ? Operational
Voice API Operational
PSTN   Operational
SIP & SIP Registrar   Operational
Browser SDK   Operational
Mobile SDK   Operational
Conference   Operational
Recordings   Operational
Text-to-Speech   Operational
Transcription   Operational
SIP Trunking Operational
Zentrunk   Operational
BYOC   Operational
Phone Numbers Operational
Inbound SMS   Operational
Inbound Voice   Operational
Logs   Operational
REST APIs and XML   Operational
Support Portal   Operational
Management Console   Operational
Plivo Website   ? Operational
Payments and Billing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Uptime ?
Fetching
API Response Time ?
Fetching
Past Incidents
Dec 17, 2017

No incidents reported today.

Dec 16, 2017

No incidents reported.

Dec 15, 2017

No incidents reported.

Dec 14, 2017

No incidents reported.

Dec 13, 2017

No incidents reported.

Dec 12, 2017

No incidents reported.

Dec 11, 2017

No incidents reported.

Dec 10, 2017

No incidents reported.

Dec 9, 2017

No incidents reported.

Dec 8, 2017

No incidents reported.

Dec 7, 2017

No incidents reported.

Dec 6, 2017

No incidents reported.

Dec 5, 2017
Resolved - All US toll-free and regular long code SMS services are confirmed to be operational and up now.
Dec 5, 16:52 UTC
Monitoring - Our messaging partner has confirmed US toll-free and regular long code SMS services to be restored and functional. However, we are closely monitoring for delays and delivery over our SMS platform.
Dec 5, 16:39 UTC
Update - Outbound messaging traffic from US toll-free numbers have been restored. Message delivery should return to normal. Although, please reach out to our support team (https://support.plivo.com/support/home) if you are still experiencing issues with US toll-free messaging.

US regular long-code SMS is still affected and we're working with our messaging partners towards resolution. More updates to follow.
Dec 5, 16:27 UTC
Identified - We received another update from our messaging partner for US Toll-free and long code SMS, that they are experiencing an impairment affecting all outbound messaging towards US and Canada with an elevated level of failures towards AT&T. We are continuing to investigate with all our messaging partners to get this resolved as soon as possible. At present, it seems like an industry-wide issue and not limited to Plivo's services.

Please note that we have not identified any issue with US Short-code messaging services.
Dec 5, 15:15 UTC
Investigating - We have observed delays and failed messages on outbound SMS on US Toll-free SMS across all carriers. We are currently working with our toll-free messaging partner to get this issue resolved and will post any updates as soon as they become available.
Dec 5, 15:02 UTC
Dec 4, 2017

No incidents reported.

Dec 3, 2017

No incidents reported.