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Plivo

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Messaging API Operational
90 days ago
100.0 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
MMS API Operational
90 days ago
100.0 % uptime
Today
Powerpack SMS Operational
90 days ago
100.0 % uptime
Today
Powerpack MMS Operational
90 days ago
100.0 % uptime
Today
Verify API Operational
90 days ago
100.0 % uptime
Today
Voice API Operational
90 days ago
99.98 % uptime
Today
REST APIs and XML Operational
90 days ago
99.99 % uptime
Today
PSTN Calls Operational
90 days ago
99.8 % uptime
Today
Client Calls (Browser & Mobile) Operational
90 days ago
99.99 % uptime
Today
Conference Operational
90 days ago
100.0 % uptime
Today
Recordings Operational
90 days ago
100.0 % uptime
Today
Text-to-Speech Operational
90 days ago
100.0 % uptime
Today
Transcription Operational
90 days ago
100.0 % uptime
Today
Speech Recognition Operational
90 days ago
100.0 % uptime
Today
Endpoint calls (SIP) Operational
90 days ago
100.0 % uptime
Today
BYOC Operational
90 days ago
100.0 % uptime
Today
Answering Machine detection Operational
90 days ago
100.0 % uptime
Today
CDR (Call Detail Records) Operational
Zentrunk - SIP Trunking Operational
90 days ago
100.0 % uptime
Today
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Carrier Partners: Messaging API Operational
90 days ago
100.0 % uptime
Today
Longcode SMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
Shortcode SMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
Toll-free SMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
MMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
SMS, Mexico & South America Operational
90 days ago
100.0 % uptime
Today
SMS, Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Europe Operational
90 days ago
100.0 % uptime
Today
SMS, Africa Operational
90 days ago
100.0 % uptime
Today
SMS, Oceania Operational
90 days ago
100.0 % uptime
Today
Carrier Partners: Voice API Operational
90 days ago
100.0 % uptime
Today
Voice, North America Operational
90 days ago
100.0 % uptime
Today
Voice, South America Operational
90 days ago
100.0 % uptime
Today
Voice, Europe Operational
90 days ago
100.0 % uptime
Today
Voice, Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Africa Operational
90 days ago
100.0 % uptime
Today
Voice, Oceania Operational
90 days ago
100.0 % uptime
Today
Carrier Partners: Zentrunk - SIP Trunking Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, North America Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, South America Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Europe Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Asia Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Africa Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Oceania Operational
90 days ago
100.0 % uptime
Today
Console Operational
90 days ago
100.0 % uptime
Today
PHLO Operational
90 days ago
100.0 % uptime
Today
Account & Phone Number APIs Operational
90 days ago
100.0 % uptime
Today
Number Lookup API Operational
90 days ago
100.0 % uptime
Today
Payments and Billing Operational
90 days ago
100.0 % uptime
Today
Support Ticketing System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Uptime ?
Fetching
API Response Time ?
Fetching
Feb 21, 2026

No incidents reported today.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026
Voice calls are impacted due to infrastructure issue in US region.
Resolved - This incident has been resolved.
Feb 9, 15:59 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 9, 15:41 UTC
Update - We are continuing to investigate this issue.
Feb 9, 15:14 UTC
Investigating - Please be advised that voice calls in the US region are currently being impacted by an infrastructure issue.

We are investigating the matter alongside our infrastructure partner to resolve this as quickly as possible. We will provide further updates as they become available.
Feb 9, 14:59 UTC
Failures to retrieve CDRs in India Region
Resolved - This incident has been resolved.
Feb 9, 12:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 9, 12:26 UTC
Investigating - Dear Valued Customer,

We are observing failures to retrieve CDR and recordings. All other services are operating normally.

Our engineers are actively working to resolve the issue and restore service.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
Feb 9, 12:25 UTC
Feb 8, 2026
Service degradation - Intermittent Messaging Failures
Resolved - This incident has been resolved.
Feb 8, 17:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 8, 14:49 UTC
Investigating - Dear Valued Customer,

We are currently experiencing intermittent message failures affecting a subset of Messaging traffic. Our engineering teams have identified the issue and are actively working to stabilize the service. Other platform services continue to operate normally.

We are closely monitoring the situation and will provide further updates as progress is made. We apologize for any inconvenience caused and appreciate your patience while we work toward a resolution.

If you have any questions, please get in touch with Plivo Support.
Support portal: https://support.plivo.com/hc/en-us

Sincerely,
Plivo Team
Feb 8, 13:41 UTC
Scheduled Messaging Platform Maintenance
Completed - The scheduled maintenance has been completed.
Feb 8, 06:48 UTC
Verifying - Verification is currently underway for the maintenance items.
Feb 8, 06:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 03:30 UTC
Scheduled - Dear Valued Customer,

We will perform planned maintenance on our Plivo database on Sunday, 8th February 2026 to improve the overall availability of our database engines. During that time, Plivo customers may find intermittent service failure.

When is the maintenance?

08th February 2026 03:30 - 08th February 2026 07:30 UTC
07th February 2026 19:30 - 07th February 2026 23:30 PDT

What services will be affected?
During this maintenance window, you may experience intermittent failures on SMS/MMS/Verify/WhatsApp/RCS requests.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
Jan 20, 08:17 UTC
Feb 7, 2026

No incidents reported.

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