Plivo Status

Nov 28, 2021

No incidents reported today.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

Delivery delay on outbound toll-free MMS towards US phone numbers: T-Mobile

Resolved - This incident has been resolved.
Nov 26, 21:17 UTC

Monitoring - Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Nov 26, 21:17 UTC

Identified - We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Nov 26, 18:32 UTC

Investigating - Dear Valued Customer,

We are currently observing outbound toll-free MMS delivery delays for a small segment of MMS towards US T-Mobile phone numbers. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#64871
Nov 26, 18:10 UTC

Delivery delay on Inbound/outbound toll-free SMS/MMS towards US and Canada phone numbers

Resolved - This incident has been resolved.
Nov 26, 19:32 UTC

Monitoring - Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Nov 26, 19:32 UTC

Identified - We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Nov 26, 19:32 UTC

Update - We are continuing to investigate this issue.
Nov 26, 19:23 UTC

Investigating - Dear Valued Customer,

One of our carrier partner currently observing Inbound/outbound toll-free SMS/MMS delivery delays for a small segment of phone numbers towards US and Canada. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#64874
Nov 26, 18:24 UTC

Delivery delay on inbound/outbound toll-free SMS/MMS towards Canada phone numbers.

Resolved - This incident has been resolved.
Nov 26, 19:22 UTC

Monitoring - Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Nov 26, 15:04 UTC

Identified - We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Nov 26, 13:43 UTC

Investigating - Dear Valued Customer,

One of our carrier partner currently observing inbound/outbound toll-free SMS/MMS delivery delays for a small segment of phone numbers towards Canada region.

All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#64856
Nov 26, 13:20 UTC

Delivery delay on outbound toll-free SMS/MMS towards US phone numbers: AT&T

Resolved - This incident has been resolved.
Nov 26, 19:21 UTC

Monitoring - Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Nov 26, 19:21 UTC

Identified - We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Nov 26, 18:20 UTC

Monitoring - Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Nov 26, 18:14 UTC

Identified - We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Nov 26, 17:05 UTC

Monitoring - Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Nov 26, 16:35 UTC

Identified - We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Nov 26, 16:34 UTC

Investigating - Dear Valued Customer,

One of our carrier partner currently observing outbound toll-free SMS/MMS delivery delays for a small segment of phone numbers towards the US AT&T phone numbers. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#64864
Nov 26, 16:34 UTC

Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free MMS towards US & Canada phone numbers : T-Mobile

Completed - The scheduled maintenance has been completed.
Nov 26, 06:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 04:01 UTC

Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way Toll-Free MMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of Toll-Free SMS.

When is the maintenance?
26th November 2021 04:00 UTC - 26th November 2021 06:59 UTC
25th November 2021 21:00 PDT - 25th November 2021 23:59 PDT

What services will be affected?
Two-way Toll-Free MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
#64788
Nov 25, 19:39 UTC

Delivery delay on outbound toll-free SMS/MMS towards US and Canada phone numbers

Resolved - This incident has been resolved.
Nov 26, 02:34 UTC

Monitoring - Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Nov 26, 02:18 UTC

Investigating - Dear Valued Customer,

One of our carrier partner currently observing outbound toll-free SMS/MMS delivery delays for a small segment of phone numbers towards the US phone numbers. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#64797
Nov 26, 01:08 UTC

Delivery delay on inbound and outbound MMS towards US and Canada phone numbers.

Resolved - This incident has been resolved.
Nov 26, 00:16 UTC

Investigating - Dear Valued Customer,

One of our carrier partner currently observing Inbound and outbound MMS delivery delays for a small segment of phone numbers towards the US and Canada. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#64777
Nov 25, 18:26 UTC

Nov 25, 2021

Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers

Completed - The scheduled maintenance has been completed.
Nov 25, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 04:03 UTC

Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way Toll-Free SMS/MMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of Toll-Free SMS.

When is the maintenance?
25th November 2021 04:00 UTC - 25th November 2021 06:00 UTC
24th November 2021 21:00 PDT - 24th November 2021 23:00 PDT

What services will be affected?
Two-way Toll-Free SMS and MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
#64643
Nov 24, 20:45 UTC

Nov 24, 2021

No incidents reported.

Nov 23, 2021

Delivery delay on inbound/outbound toll-free MMS towards US phone numbers: AT&T

Resolved - This incident has been resolved.
Nov 23, 18:43 UTC

Monitoring - Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Nov 23, 17:47 UTC

Investigating - Dear Valued Customer,

One of our carrier partner currently observing Inbound/outbound toll-free MMS delivery delays for a small segment of phone numbers towards the US AT&T phone numbers. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#64474
Nov 23, 17:38 UTC

Callback failures on Plivo SMS API

Resolved - This incident has been resolved.
Nov 23, 12:19 UTC

Investigating - Dear Valued Customer,

We are currently experiencing call back failures on our Plivo SMS platform. There is no impact on our Plivo SMS API. Our engineers are actively working to resolve the issue at the earliest.

Please contact Plivo Support for any question or concern,
Support portal: https://support.plivo.com/support/home
Nov 23, 12:10 UTC

Service interruption affecting outbound and inbound voice calls

Resolved - Dear Valued Customer,

We observed brief service interruption affecting outbound and inbound calls on our voice platform. Our engineers have confirmed that the services have been restored and calls are working fine.

Event Time:
Start Time : 23 Nov 2021, 08:03:33 AM UTC
End Time : 23 Nov 2021, 08:05:55 AM UTC

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Nov 23, 10:07 UTC

Nov 22, 2021

Delivery delay on inbound SMS towards US phone numbers: Palm Springs, CA

Resolved - This incident has been resolved.
Nov 22, 23:05 UTC

Monitoring - Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Nov 22, 19:02 UTC

Identified - Dear Valued Customer,

One of our carrier partner currently observing Inbound SMS delivery delays for a small segment of phone numbers towards the US phone numbers in Palm Springs, CA. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#64177
Nov 21, 07:27 UTC

Call failures on inbound voice towards the Canada phone numbers : British Columbia

Resolved - This incident has been resolved.
Nov 22, 16:49 UTC

Investigating - Dear Valued Customer,

Our carrier partner is observing minor inbound voice call failure towards the Canada phone numbers in British Columbia region. A small percentage of phone numbers may experience call failures.

The following regions of BC are impacted by this incident:
• Penticton
• Cranbrook

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/tickets/new
#63960
Nov 18, 14:37 UTC

Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS towards US & Canada phone numbers

Completed - The scheduled maintenance has been completed.
Nov 22, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 04:00 UTC

Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way Toll-Free SMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of Toll-Free SMS.

When is the maintenance?
22nd November 2021 04:00 UTC - 22nd November 2021 08:00 UTC
21st November 2021 20:00 PDT - 22nd November 2021 00:00 PDT

What services will be affected?
Two-way Toll-Free SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
#64168
Nov 20, 21:55 UTC

Nov 21, 2021

Schedule Maintenance : Call insights page on the Plivo console

Completed - The scheduled maintenance has been completed.
Nov 21, 05:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 04:30 UTC

Scheduled - Dear Valued Customer,

We will perform planned maintenance on the Plivo Call Insights database on Sunday, November 21st, 2021. This DB stores audio quality stats like jitter, packet loss and other insights about the call. During the maintenance window, some sections of the call insights page on the console will be unavailable.

When is the maintenance?
21st November 2021 04:30 - 05:30 UTC

What services will be affected?
Call insights page on console.plivo.com.
Url: https://console.plivo.com/voice/logs/calls/stats/{call_uuid}

What is the impact?
During the maintenance window, some sections and relevant data on the call insights page will be unavailable.

Sections:
Call Details: Available
Call Stats: Partially Available
Call Relations: Not Available
Insights: Not Available
Audio Quality Stats: Not Available

After the maintenance, these sections will become available for all calls.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/hc/en-us/requests/new
Nov 19, 11:46 UTC

Nov 20, 2021

Delivery delay on inbound and outbound MMS towards US and Canada phone numbers.

Resolved - This incident has been resolved.
Nov 20, 03:50 UTC

Monitoring - Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Nov 20, 00:49 UTC

Investigating - Dear Valued Customer,

One of our carrier partner currently observing Inbound and outbound MMS delivery delays for a small segment of phone numbers towards the US and Canada. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/home #64102
Nov 19, 18:27 UTC

Nov 19, 2021

Delivery delay on outbound toll-free SMS/MMS towards US and Canada phone numbers: AT&T

Resolved - This incident has been resolved.
Nov 19, 18:06 UTC

Monitoring - Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Nov 19, 16:51 UTC

Identified - We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Nov 19, 16:06 UTC

Investigating - Dear Valued Customer,

One of our carrier partner currently observing outbound toll-free SMS/MMS delivery delays for a small segment of phone numbers towards the US AT&T phone numbers. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#64073
Nov 19, 15:26 UTC

Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers

Completed - The scheduled maintenance has been completed.
Nov 19, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 04:00 UTC

Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way Toll-Free SMS/MMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of Toll-Free SMS & MMS.

When is the maintenance?
19th November 2021 04:00 UTC - 19th November 2021 07:59 UTC
18th November 2021 20:00 PDT - 18th November 2021 23:59 PDT

What services will be affected?
Two-way Toll-Free SMS & MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#62389
Nov 2, 16:02 UTC

Delivery delay on Inbound and outbound toll-free SMS towards US and Canada phone numbers

Resolved - This incident has been resolved.
Nov 19, 04:09 UTC

Monitoring - Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Nov 19, 03:05 UTC

Investigating - Dear Valued Customer,

One of our carrier partner currently observing Inbound and outbound toll-free SMS delivery delays for a small segment of phone numbers towards the US and Canada. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#64004
Nov 19, 02:37 UTC

Nov 18, 2021

10DLC Campaign Registration Failures: United States

Resolved - This incident has been resolved.
Nov 18, 20:36 UTC

Monitoring - Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Nov 18, 20:36 UTC

Identified - We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Nov 18, 20:36 UTC

Update - We are continuing to investigate this issue.
Nov 18, 18:04 UTC

Investigating - Dear Valued Customer,

Our campaign registry partner is experiencing failures in registering new campaigns. This may impact any new campaign registrations under 10DLC towards the United States.
Users might encounter issue when linking numbers to their 10DLC campaign.Existing campaigns will not face any problems.

We are actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/tickets/new
Nov 18, 17:33 UTC

Delivery delay on inbound SMS towards US phone numbers: Marquette, MI

Resolved - This incident has been resolved.
Nov 18, 17:58 UTC

Monitoring - Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Nov 18, 13:48 UTC

Identified - We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Nov 17, 21:49 UTC

Investigating - Dear Valued Customer,

One of our carrier partner currently observing Inbound SMS delivery delays for a small segment of phone numbers towards the US phone numbers in Marquette region. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/home #63753
Nov 17, 17:44 UTC

Delivery delay on inbound SMS & MMS towards US phone numbers in Saginaw, MI

Resolved - This incident has been resolved.
Nov 18, 13:39 UTC

Monitoring - Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Nov 18, 11:23 UTC

Identified - Dear Valued Customer,

We are currently observing inbound SMS & MMS delivery delays for a small segment of SMS & MMS towards US phone numbers in Saginaw, MI. A small percentage of phone numbers may experience delivery delays in SMS & MMS services. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#63942
Nov 18, 10:58 UTC

Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards US phone numbers

Completed - The scheduled maintenance has been completed.
Nov 18, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 03:00 UTC

Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way MMS towards the US phone numbers. During this maintenance there could be a delay in delivery of regular MMS.

When is the maintenance?
18th November 2021 03:00 UTC - 18th November 2021 11:00 UTC
17th November 2021 19:00 PDT - 18th November 2021 03:00 PDT

What services will be affected?
Two-way Regular MMS.

What is the impact?
MMS delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#63562
Nov 16, 10:58 UTC

Scheduled Maintenance : Service degradation on Inbound/outbound SMS towards US & Canada phone numbers

Completed - The scheduled maintenance has been completed.
Nov 18, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 03:00 UTC

Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting inbound SMS service towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of inbound SMS .

When is the maintenance?
18th November 2021 03:00 UTC - 18th November 2021 11:00 UTC
17th November 2021 19:00 PDT - 18th November 2021 03:00 PDT

What services will be affected?
Inbound/outbound SMS

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#63563
Nov 16, 10:46 UTC

Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers

Completed - The scheduled maintenance has been completed.
Nov 18, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 04:00 UTC

Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way Toll-Free SMS/MMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of Toll-Free SMS & MMS.

When is the maintenance?
18th November 2021 04:00 UTC - 18th November 2021 07:59 UTC
17th November 2021 20:00 PDT - 17th November 2021 23:59 PDT

What services will be affected?
Two-way Toll-Free SMS & MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#62388
Nov 2, 15:59 UTC

Call failures on inbound voice towards the US phone numbers.

Resolved - This incident has been resolved.
Nov 18, 05:22 UTC

Monitoring - Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Nov 17, 21:51 UTC

Identified - We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Nov 17, 21:51 UTC

Investigating - Dear Valued Customer,

Our carrier partner is observing minor inbound voice call failure towards US phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/tickets/new
#63768
Nov 17, 20:23 UTC

Nov 17, 2021

Call failures on inbound voice towards the Canada phone numbers

Resolved - This incident has been resolved.
Nov 17, 17:26 UTC

Monitoring - Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Nov 16, 13:19 UTC

Investigating - Dear Valued Customer,

Our carrier partner is observing minor inbound voice call failure towards the Canada phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/tickets/new
#63496
Nov 15, 18:27 UTC

Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers

Completed - The scheduled maintenance has been completed.
Nov 17, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 05:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Nov 17, 04:31 UTC

Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way Toll-Free SMS/MMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of Toll-Free SMS & MMS.

When is the maintenance?
17th November 2021 05:00 UTC - 17th November 2021 12:00 UTC
16th November 2021 21:00 PDT - 17th November 2021 04:00 PDT

What services will be affected?
Two-way Toll-Free SMS & MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#63647
Nov 17, 04:30 UTC

Nov 16, 2021

Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS towards US & Canada phone numbers

Completed - The scheduled maintenance has been completed.
Nov 16, 14:20 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 05:20 UTC

Scheduled - Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way Toll-Free SMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of Toll-Free SMS.

When is the maintenance?
16th November 2021 05:20 UTC - 16th November 2021 14:00 UTC
15th November 2021 21:20 PDT - 16th November 2021 06:00 PDT

What services will be affected?
Two-way Toll-Free SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#63536
Nov 16, 05:15 UTC

Nov 15, 2021

Nov 14, 2021

No incidents reported.

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