Resolved -
This incident has been resolved.
Aug 12, 12:29 UTC
Monitoring -
Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Aug 10, 22:21 UTC
Investigating -
Dear Valued Customer,
One of our carrier partners currently observing inbound SMS and MMS delivery delays for a small segment of phone numbers towards US in Fayetteville, NC region. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#99625
Aug 10, 19:52 UTC