Minor Service Outage
SMS API
Partial Outage
Shortcode SMS
Degraded Performance
Regular SMS
Operational
Tollfree SMS
?
Partial Outage
Voice API
Operational
PSTN
Operational
SIP & SIP Registrar
Operational
SDK
?
Operational
Conference
Operational
Recordings
Operational
Text-to-Speech
Operational
Transcription
Operational
SIP Trunking
Operational
Zentrunk
Operational
BYOC
Operational
Phone Numbers
?
Operational
Logs
?
Operational
REST APIs and XML
Operational
Support Portal
Operational
Management Console
Operational
Plivo Website
?
Operational
Payments and Billing
Operational
Signup and verification
Operational
PHLO
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Scheduled Maintenance: Service degradation on Inbound & Outbound Shortcode SMS in US
Jul 7, 05:30-10:00 UTC
One of our carriers is performing planned maintenance on their service affecting Incoming & Outgoing Shortcode SMS towards US phone numbers.
When is the maintenance?
07th July 2020 05:30 UTC - 07th July 2020 10:00 UTC
07th July 2020 22:30 PDT - 08th July 2020 03:00 PDT
What services will be affected?
Inbound & Outbound Short-code SMS.
What is the impact?
You may experience minor delays in delivery during the maintenance window.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#192916
Posted on Jul 2, 03:35 UTC
When is the maintenance?
07th July 2020 05:30 UTC - 07th July 2020 10:00 UTC
07th July 2020 22:30 PDT - 08th July 2020 03:00 PDT
What services will be affected?
Inbound & Outbound Short-code SMS.
What is the impact?
You may experience minor delays in delivery during the maintenance window.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#192916
Posted on Jul 2, 03:35 UTC
Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbers
Jul 9, 04:00-06:59 UTC
One of our carriers in the US and Canada is performing planned maintenance on their service-affecting Two-way Toll-Free SMS and inbound MMS. During this maintenance there could be a delay in delivery of Toll-Free SMS and inbound MMS.
When is the maintenance?
9th July 2020 04:00 UTC - 9th July 2020 06:59 UTC
8th July 2020 21:00 PDT - 8th July 2020 23:59 PDT
What services will be affected?
Two-way Toll-Free SMS & Inbound MMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#192649
Posted on Jun 26, 17:25 UTC
When is the maintenance?
9th July 2020 04:00 UTC - 9th July 2020 06:59 UTC
8th July 2020 21:00 PDT - 8th July 2020 23:59 PDT
What services will be affected?
Two-way Toll-Free SMS & Inbound MMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#192649
Posted on Jun 26, 17:25 UTC
Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards the US and Canada phone numbers
Jul 11, 02:00-03:00 UTC
One of our carriers is performing planned maintenance on their service-affecting inbound and outbound Short-code SMS towards the US and Canada phone numbers. During this maintenance there could be a delay in delivery of Short-code SMS.
When is the maintenance?
11th July 2020 02:00 UTC - 11th July 2020 03:00 UTC
10th July 2020 19:00 PDT - 10th July 2020 20:00 PDT
What services will be affected?
Short-code Inbound/Outbound SMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#192683
Posted on Jun 26, 23:51 UTC
When is the maintenance?
11th July 2020 02:00 UTC - 11th July 2020 03:00 UTC
10th July 2020 19:00 PDT - 10th July 2020 20:00 PDT
What services will be affected?
Short-code Inbound/Outbound SMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#192683
Posted on Jun 26, 23:51 UTC
Scheduled Maintenance : Service degradation on inbound voice affecting Australia & New Zealand phone numbers
Jul 13, 17:30-20:00 UTC
One of our carriers is performing a planned maintenance on their service affecting inbound voice towards Australia & New Zealand phone numbers.You may experience call drop for already established calls/Inability to receive calls during the maintenance window.
When is the maintenance?
13th July 2020 17:30 UTC - 13th July 2020 20:00 UTC
13th July 2020 10:30 PDT - 13th July 2020 13:00 PDT
What services will be affected?
Inbound voice.
What is the impact?
You may experience minor inbound voice call failures.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
# 192739
Posted on Jun 29, 07:19 UTC
When is the maintenance?
13th July 2020 17:30 UTC - 13th July 2020 20:00 UTC
13th July 2020 10:30 PDT - 13th July 2020 13:00 PDT
What services will be affected?
Inbound voice.
What is the impact?
You may experience minor inbound voice call failures.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
# 192739
Posted on Jun 29, 07:19 UTC
Scheduled Maintenance : Service degradation on regular and toll-free inbound voice affecting Australia phone numbers towards Queensland
Jul 15, 01:00-06:00 UTC
One of our carriers in Australia is performing a planned maintenance on their service affecting regular and toll-free inbound calls towards Queensland.
When is the maintenance?
15th July 2020 01:00 UTC - 15th July 2020 06:00 UTC
14th July 2020 18:00 PDT - 14th July 2020 23:00 PDT
What services will be affected?
Inbound Voice (Regular & Toll-free)
What is the impact?
You may experience some failures in Inbound Voice.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#193024
Posted on Jul 4, 05:58 UTC
When is the maintenance?
15th July 2020 01:00 UTC - 15th July 2020 06:00 UTC
14th July 2020 18:00 PDT - 14th July 2020 23:00 PDT
What services will be affected?
Inbound Voice (Regular & Toll-free)
What is the impact?
You may experience some failures in Inbound Voice.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#193024
Posted on Jul 4, 05:58 UTC
Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbers
Jul 16, 04:00-06:59 UTC
One of our carriers in the US and Canada is performing planned maintenance on their service-affecting Two-way Toll-Free SMS and inbound MMS. During this maintenance there could be a delay in delivery of Toll-Free SMS and inbound MMS.
When is the maintenance?
16th July 2020 04:00 UTC - 16th July 2020 06:59 UTC
15th July 2020 21:00 PDT - 15th July 2020 23:59 PDT
What services will be affected?
Two-way Toll-Free SMS & Inbound MMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#192650
Posted on Jun 26, 17:30 UTC
When is the maintenance?
16th July 2020 04:00 UTC - 16th July 2020 06:59 UTC
15th July 2020 21:00 PDT - 15th July 2020 23:59 PDT
What services will be affected?
Two-way Toll-Free SMS & Inbound MMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#192650
Posted on Jun 26, 17:30 UTC
Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbers
Jul 23, 04:00-06:59 UTC
One of our carriers in the US and Canada is performing planned maintenance on their service-affecting Two-way Toll-Free SMS and inbound MMS. During this maintenance there could be a delay in delivery of Toll-Free SMS and inbound MMS.
When is the maintenance?
23rd July 2020 04:00 UTC - 23rd July 2020 06:59 UTC
22nd July 2020 21:00 PDT - 22nd July 2020 23:59 PDT
What services will be affected?
Two-way Toll-Free SMS & Inbound MMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#192651
Posted on Jun 26, 17:33 UTC
When is the maintenance?
23rd July 2020 04:00 UTC - 23rd July 2020 06:59 UTC
22nd July 2020 21:00 PDT - 22nd July 2020 23:59 PDT
What services will be affected?
Two-way Toll-Free SMS & Inbound MMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#192651
Posted on Jun 26, 17:33 UTC
Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbers
Jul 30, 04:00-06:59 UTC
One of our carriers in the US and Canada is performing planned maintenance on their service-affecting Two-way Toll-Free SMS and inbound MMS. During this maintenance there could be a delay in delivery of Toll-Free SMS and inbound MMS.
When is the maintenance?
30th July 2020 04:00 UTC - 30th July 2020 06:59 UTC
29th July 2020 21:00 PDT - 29th July 2020 23:59 PDT
What services will be affected?
Two-way Toll-Free SMS & Inbound MMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#192652
Posted on Jun 26, 17:35 UTC
When is the maintenance?
30th July 2020 04:00 UTC - 30th July 2020 06:59 UTC
29th July 2020 21:00 PDT - 29th July 2020 23:59 PDT
What services will be affected?
Two-way Toll-Free SMS & Inbound MMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#192652
Posted on Jun 26, 17:35 UTC
Deprecating support for TLS 1.0 and TLS 1.1
Nov 3, 07:00-07:15 UTC
What is changing?
To continue keeping communication and information exchange between you and Plivo secure, we are planning to deprecate older security protocols TLS 1.0 and TLS 1.1 due to several vulnerabilities associated with them. After the final deprecation timeline on November 3rd, 2020, requests using TLS 1.0 and TLS 1.1 will not be served. All requests will have to be made using TLS 1.2.
When is the change?
The deprecation deadline is November 3rd, 2020. Make sure you have upgraded and tested your applications to negotiate TLS 1.2 with the following endpoints:
https://api.plivo.com
https://phlorunner.plivo.com
https://media.plivo.com
Why the change?
TLS 1.0 and TLS 1.1 use the SHA-1 algorithm and weaker cipher suites for authenticating identities.
However, it has become dangerously weak due to several vulnerabilities identified in its suite. These vulnerabilities could potentially allow attackers to sniff your connection.
The greater enhancement in encryption of TLS 1.2 allows it to use more secure hash algorithms such as SHA-256 as well as advanced cipher suites, providing improved security when using Plivo services.
How do we change?
The upgrade process is usually a non-disruptive process. However, you will have to make sure your applications are updated and support TLS 1.2. Additionally, if you are using Plivo SDKs, ensure they are updated to the latest version. The below endpoints would be enforced with TLS1.2 :
Plivo API: https://api.plivo.com.
PHLO: https://phlorunner.plivo.com.
Recordings: https://media.plivo.com.
What is the impact?
On November 3rd, 2020, we will reject TLS 1.0 and TLS 1.1 requests sent to below endpoints:
https://api.plivo.com
https://phlorunner.plivo.com
https://media.plivo.com
If you have any questions or concerns about these changes, kindly get in touch with us through our Support Portal.
Posted on Apr 20, 14:42 UTC
To continue keeping communication and information exchange between you and Plivo secure, we are planning to deprecate older security protocols TLS 1.0 and TLS 1.1 due to several vulnerabilities associated with them. After the final deprecation timeline on November 3rd, 2020, requests using TLS 1.0 and TLS 1.1 will not be served. All requests will have to be made using TLS 1.2.
When is the change?
The deprecation deadline is November 3rd, 2020. Make sure you have upgraded and tested your applications to negotiate TLS 1.2 with the following endpoints:
https://api.plivo.com
https://phlorunner.plivo.com
https://media.plivo.com
Why the change?
TLS 1.0 and TLS 1.1 use the SHA-1 algorithm and weaker cipher suites for authenticating identities.
However, it has become dangerously weak due to several vulnerabilities identified in its suite. These vulnerabilities could potentially allow attackers to sniff your connection.
The greater enhancement in encryption of TLS 1.2 allows it to use more secure hash algorithms such as SHA-256 as well as advanced cipher suites, providing improved security when using Plivo services.
How do we change?
The upgrade process is usually a non-disruptive process. However, you will have to make sure your applications are updated and support TLS 1.2. Additionally, if you are using Plivo SDKs, ensure they are updated to the latest version. The below endpoints would be enforced with TLS1.2 :
Plivo API: https://api.plivo.com.
PHLO: https://phlorunner.plivo.com.
Recordings: https://media.plivo.com.
What is the impact?
On November 3rd, 2020, we will reject TLS 1.0 and TLS 1.1 requests sent to below endpoints:
https://api.plivo.com
https://phlorunner.plivo.com
https://media.plivo.com
If you have any questions or concerns about these changes, kindly get in touch with us through our Support Portal.
Posted on Apr 20, 14:42 UTC