Scheduled Maintenance : Service degradation on Inbound voice regular and Toll-free phone numbers towards the US and Canada
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 18:00 UTC
Aug 6, 18:00 UTC
Scheduled - One of our carriers is performing planned maintenance on their service-affecting regular and Toll-free Inbound voice calls towards the US and Canada phone numbers
When is the maintenance?
6th August 2020 18:00 UTC - 6th August 2020 22:00 UTC
6th August 2020 11:00 PDT - 6th August 2020 15:00 PDT
What services will be affected?
Inbound Voice (Regular / Toll-Free)
What is the impact?
You may experience some delays/failures in Inbound Voice.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#195434
When is the maintenance?
6th August 2020 18:00 UTC - 6th August 2020 22:00 UTC
6th August 2020 11:00 PDT - 6th August 2020 15:00 PDT
What services will be affected?
Inbound Voice (Regular / Toll-Free)
What is the impact?
You may experience some delays/failures in Inbound Voice.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#195434
Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & MMS towards US and Canada phone numbers: AT&T
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 14:01 UTC
Aug 6, 14:01 UTC
Scheduled - One of our carrier is performing a planned maintenance on their service-affecting Two-way Toll-Free SMS and MMS towards US and Canada for AT&T phone numbers. During this maintenance there could be a delay in delivery of Toll-Free SMS and inbound MMS.
When is the maintenance?
6th August 2020 14:00 UTC - 6th August 2020 21:00 UTC
6th August 2020 21:00 PDT - 7th August 2020 04:00 PDT
What services will be affected?
Inbound/Outbound Toll-Free SMS, Inbound MMS
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#195219
When is the maintenance?
6th August 2020 14:00 UTC - 6th August 2020 21:00 UTC
6th August 2020 21:00 PDT - 7th August 2020 04:00 PDT
What services will be affected?
Inbound/Outbound Toll-Free SMS, Inbound MMS
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#195219
SMS API
Operational
Shortcode SMS
Operational
Regular SMS
Operational
Tollfree SMS
?
Operational
Voice API
Operational
PSTN
Operational
SIP & SIP Registrar
Operational
SDK
?
Operational
Conference
Operational
Recordings
Operational
Text-to-Speech
Operational
Transcription
Operational
SIP Trunking
Operational
Zentrunk
Operational
BYOC
Operational
Phone Numbers
?
Under Maintenance
Logs
?
Operational
REST APIs and XML
Operational
Support Portal
Operational
Management Console
Operational
Plivo Website
?
Operational
Payments and Billing
Operational
Signup and verification
Operational
PHLO
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards the US: AT&T
Aug 7, 04:00-11:00 UTC
One of our carriers is performing planned maintenance on their service-affecting inbound and outbound Short-code SMS towards the US - AT&T phone numbers. During this maintenance there could be a delay in delivery of Short-code SMS.
When is the maintenance?
7th August 2020 04:00 UTC - 7th August 2020 11:00 UTC
6th August 2020 21:00 PDT - 7th August 2020 04:00 PDT
What services will be affected?
Short-code Inbound/Outbound SMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#195149
Posted on Aug 1, 01:51 UTC
When is the maintenance?
7th August 2020 04:00 UTC - 7th August 2020 11:00 UTC
6th August 2020 21:00 PDT - 7th August 2020 04:00 PDT
What services will be affected?
Short-code Inbound/Outbound SMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#195149
Posted on Aug 1, 01:51 UTC
Scheduled Maintenance : Service degradation on regular Inbound SMS towards South Africa
Aug 8, 20:00 - Aug 9, 03:00 UTC
One of our carriers in South Africa is performing a planned maintenance on their service.
When is maintenance?
08th August 2020 20:00 UTC - 09th August 2020 03:00 UTC
08th August 2020 13:00 PDT - 08th August 2020 20:00 PDT
What services will be affected?
Inbound SMS
What is the impact?
You may experience some delays in Regular Inbound SMS.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#194412
Posted on Jul 23, 15:34 UTC
When is maintenance?
08th August 2020 20:00 UTC - 09th August 2020 03:00 UTC
08th August 2020 13:00 PDT - 08th August 2020 20:00 PDT
What services will be affected?
Inbound SMS
What is the impact?
You may experience some delays in Regular Inbound SMS.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#194412
Posted on Jul 23, 15:34 UTC
Scheduled Maintenance : Service degradation on regular Inbound SMS towards the US and Canada
Aug 10, 05:00-13:00 UTC
One of our carriers is performing planned maintenance on their service affecting inbound SMS towards US and Canada phone numbers. During this maintenance there could be a delay in delivery of SMS.
When is the maintenance?
10th August 2020 05:00 UTC - 10th August 2020 13:00 UTC
09th August 2020 22:00 PDT - 10th August 2020 06:00 PDT
What services will be affected?
Inbound SMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#195293
Posted on Aug 4, 11:27 UTC
When is the maintenance?
10th August 2020 05:00 UTC - 10th August 2020 13:00 UTC
09th August 2020 22:00 PDT - 10th August 2020 06:00 PDT
What services will be affected?
Inbound SMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#195293
Posted on Aug 4, 11:27 UTC
Scheduled Maintenance : Service degradation on regular Inbound SMS towards the US and Canada
Aug 11, 02:00 - Aug 15, 06:00 UTC
One of our carriers in the US and Canada is performing planned maintenance on their service.
When is maintenance?
11th August 2020 02:00 UTC - 15th August 2020 06:00 UTC
10th August 2020 19:00 PDT - 14th August 2020 23:00 PDT
What services will be affected?
Inbound SMS
What is the impact?
You may experience some delays/failures in regular Inbound SMS.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#195225
Posted on Aug 3, 18:38 UTC
When is maintenance?
11th August 2020 02:00 UTC - 15th August 2020 06:00 UTC
10th August 2020 19:00 PDT - 14th August 2020 23:00 PDT
What services will be affected?
Inbound SMS
What is the impact?
You may experience some delays/failures in regular Inbound SMS.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#195225
Posted on Aug 3, 18:38 UTC
Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbers
Aug 13, 04:00-06:59 UTC
One of our carriers in the US and Canada is performing planned maintenance on their service-affecting Two-way Toll-Free SMS and inbound MMS. During this maintenance there could be a delay in delivery of Toll-Free SMS and inbound MMS.
When is the maintenance?
13th August 2020 04:00 UTC - 13th August 2020 06:59 UTC
12th August 2020 21:00 PDT - 12th August 2020 23:59 PDT
What services will be affected?
Two-way Toll-Free SMS & Inbound MMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#195071
Posted on Jul 30, 18:53 UTC
When is the maintenance?
13th August 2020 04:00 UTC - 13th August 2020 06:59 UTC
12th August 2020 21:00 PDT - 12th August 2020 23:59 PDT
What services will be affected?
Two-way Toll-Free SMS & Inbound MMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#195071
Posted on Jul 30, 18:53 UTC
Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbers
Aug 20, 04:00-06:59 UTC
One of our carriers in the US and Canada is performing planned maintenance on their service-affecting Two-way Toll-Free SMS and inbound MMS. During this maintenance there could be a delay in delivery of Toll-Free SMS and inbound MMS.
When is the maintenance?
20th August 2020 04:00 UTC - 20th August 2020 06:59 UTC
19th August 2020 21:00 PDT - 19th August 2020 23:59 PDT
What services will be affected?
Two-way Toll-Free SMS & Inbound MMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#195072
Posted on Jul 30, 18:55 UTC
When is the maintenance?
20th August 2020 04:00 UTC - 20th August 2020 06:59 UTC
19th August 2020 21:00 PDT - 19th August 2020 23:59 PDT
What services will be affected?
Two-way Toll-Free SMS & Inbound MMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#195072
Posted on Jul 30, 18:55 UTC
Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbers
Aug 27, 04:00-06:59 UTC
One of our carriers in the US and Canada is performing planned maintenance on their service-affecting Two-way Toll-Free SMS and inbound MMS. During this maintenance there could be a delay in delivery of Toll-Free SMS and inbound MMS.
When is the maintenance?
27th August 2020 04:00 UTC - 27th August 2020 06:59 UTC
26th August 2020 21:00 PDT - 26th August 2020 23:59 PDT
What services will be affected?
Two-way Toll-Free SMS & Inbound MMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#195073
Posted on Jul 30, 18:57 UTC
When is the maintenance?
27th August 2020 04:00 UTC - 27th August 2020 06:59 UTC
26th August 2020 21:00 PDT - 26th August 2020 23:59 PDT
What services will be affected?
Two-way Toll-Free SMS & Inbound MMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#195073
Posted on Jul 30, 18:57 UTC
Deprecating support for TLS 1.0 and TLS 1.1
Nov 3, 07:00-07:15 UTC
What is changing?
To continue keeping communication and information exchange between you and Plivo secure, we are planning to deprecate older security protocols TLS 1.0 and TLS 1.1 due to several vulnerabilities associated with them. After the final deprecation timeline on November 3rd, 2020, requests using TLS 1.0 and TLS 1.1 will not be served. All requests will have to be made using TLS 1.2.
When is the change?
The deprecation deadline is November 3rd, 2020. Make sure you have upgraded and tested your applications to negotiate TLS 1.2 with the following endpoints:
https://api.plivo.com
https://phlorunner.plivo.com
https://media.plivo.com
Why the change?
TLS 1.0 and TLS 1.1 use the SHA-1 algorithm and weaker cipher suites for authenticating identities.
However, it has become dangerously weak due to several vulnerabilities identified in its suite. These vulnerabilities could potentially allow attackers to sniff your connection.
The greater enhancement in encryption of TLS 1.2 allows it to use more secure hash algorithms such as SHA-256 as well as advanced cipher suites, providing improved security when using Plivo services.
How do we change?
The upgrade process is usually a non-disruptive process. However, you will have to make sure your applications are updated and support TLS 1.2. Additionally, if you are using Plivo SDKs, ensure they are updated to the latest version. The below endpoints would be enforced with TLS1.2 :
Plivo API: https://api.plivo.com.
PHLO: https://phlorunner.plivo.com.
Recordings: https://media.plivo.com.
What is the impact?
On November 3rd, 2020, we will reject TLS 1.0 and TLS 1.1 requests sent to below endpoints:
https://api.plivo.com
https://phlorunner.plivo.com
https://media.plivo.com
If you have any questions or concerns about these changes, kindly get in touch with us through our Support Portal.
Posted on Apr 20, 14:42 UTC
To continue keeping communication and information exchange between you and Plivo secure, we are planning to deprecate older security protocols TLS 1.0 and TLS 1.1 due to several vulnerabilities associated with them. After the final deprecation timeline on November 3rd, 2020, requests using TLS 1.0 and TLS 1.1 will not be served. All requests will have to be made using TLS 1.2.
When is the change?
The deprecation deadline is November 3rd, 2020. Make sure you have upgraded and tested your applications to negotiate TLS 1.2 with the following endpoints:
https://api.plivo.com
https://phlorunner.plivo.com
https://media.plivo.com
Why the change?
TLS 1.0 and TLS 1.1 use the SHA-1 algorithm and weaker cipher suites for authenticating identities.
However, it has become dangerously weak due to several vulnerabilities identified in its suite. These vulnerabilities could potentially allow attackers to sniff your connection.
The greater enhancement in encryption of TLS 1.2 allows it to use more secure hash algorithms such as SHA-256 as well as advanced cipher suites, providing improved security when using Plivo services.
How do we change?
The upgrade process is usually a non-disruptive process. However, you will have to make sure your applications are updated and support TLS 1.2. Additionally, if you are using Plivo SDKs, ensure they are updated to the latest version. The below endpoints would be enforced with TLS1.2 :
Plivo API: https://api.plivo.com.
PHLO: https://phlorunner.plivo.com.
Recordings: https://media.plivo.com.
What is the impact?
On November 3rd, 2020, we will reject TLS 1.0 and TLS 1.1 requests sent to below endpoints:
https://api.plivo.com
https://phlorunner.plivo.com
https://media.plivo.com
If you have any questions or concerns about these changes, kindly get in touch with us through our Support Portal.
Posted on Apr 20, 14:42 UTC