In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 2026 - 18:30 UTC
Scheduled - Dear Valued Customer,
One of our carrier partners will be performing planned maintenance on their network infrastructure. During the maintenance window, customers may experience intermittent call failures for voice calls terminating to India.
When is the maintenance?
16th July 2026 18:30 - 16th July 2026 20:30 UTC 16th July 2026 11:30 - 16th July 2026 13:30 PDT
What services will be affected?
Voice calls terminating to India may experience intermittent call failures during the maintenance window. All other services are expected to operate normally.
We apologize for any inconvenience this may cause and appreciate your patience while our carrier partner completes the maintenance.
If you have any questions, please feel free to reach out to our Support team.
One of our carrier partners will be performing planned maintenance on their network infrastructure. During the maintenance window, customers may experience intermittent call failures for voice calls terminating to India.
When is the maintenance?
17th July 2026 18:30 - 17th July 2026 20:30 UTC 17th July 2026 11:30 - 17th July 2026 13:30 PDT
What services will be affected?
Voice calls terminating to India may experience intermittent call failures during the maintenance window. All other services are expected to operate normally.
We apologize for any inconvenience this may cause and appreciate your patience while our carrier partner completes the maintenance.
If you have any questions, please feel free to reach out to our Support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/hc/en-us Posted 8 hours ago. Jul 16, 2026 - 08:45 IST Posted on
Jul 16, 2026 - 11:41 UTC
Resolved -
This incident has been resolved.
Jul 11, 09:57 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 11, 09:32 UTC
Investigating -
Dear Valued Customer,
We have identified an issue causing failures for outbound MMS messages sent from Toll-Free numbers (US & Canada). The failures are due to a connectivity issue with an upstream carrier partner, and affected messages are failing to be delivered. SMS traffic and MMS sent over other routes are not impacted.
Our team is actively engaged with the carrier partner to restore service. We will share a further update shortly.
If you have any questions or concerns regarding this incident, please contact Plivo Support. Support portal: https://support.plivo.com/hc/en-us
Jul 11, 07:47 UTC
Resolved -
This incident has been resolved.
Jul 2, 16:29 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 2, 13:45 UTC
Investigating -
Dear Valued Customer,
We are currently experiencing a full outbound call outage. Our team is actively engaged and working to identify the root cause and restore service as quickly as possible.
We will share our next update within 30 minutes, or sooner if there is a material change.