Scheduled Maintenance : Service degradation on inbound calls towards Australia phone numbers
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 13:01 UTC
Dec 1, 13:01 UTC
Scheduled - One of our carriers is performing a planned maintenance on their service affecting inbound calls towards Australia phone numbers.
When is the maintenance?
01st December 2020 13:00 UTC - 01st December 2020 18:00 UTC
01st December 2020 05:00 PDT - 01st December 2020 10:00 PDT
What services will be affected?
Inbound voice
What is the impact?
Inbound calls will be affected for up to 20 minutes during the maintenance period.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
When is the maintenance?
01st December 2020 13:00 UTC - 01st December 2020 18:00 UTC
01st December 2020 05:00 PDT - 01st December 2020 10:00 PDT
What services will be affected?
Inbound voice
What is the impact?
Inbound calls will be affected for up to 20 minutes during the maintenance period.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Monitoring - Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Nov 30, 17:04 UTC
Nov 30, 17:04 UTC
Identified - Our carrier partner is observing minor inbound SMS failures/delays towards the US phone numbers in Tucson, AZ. A small percentage of phone numbers may experience SMS failures/delay.
We're actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#1930
Nov 29, 20:25 UTC
We're actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#1930
Nov 29, 20:25 UTC
Investigating - We are currently observing inbound and outbound short-code SMS delivery delays for a small segment of SMS towards US AT&T numbers. All other SMS services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#1916
Nov 28, 20:53 UTC
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#1916
Nov 28, 20:53 UTC
Messaging API
Operational
SMS API
Operational
MMS API
Operational
Voice API
Operational
REST APIs and XML
Operational
PSTN Calls
Operational
Client Calls (Browser & Mobile)
?
Operational
Conference
Operational
Recordings
Operational
Text-to-Speech
Operational
Transcription
Operational
Speech Recognition
Operational
Endpoint calls (SIP)
Operational
BYOC
Operational
Answering Machine detection
Operational
Zentrunk - SIP Trunking
Operational
SIP Trunking
Operational
Carrier Partners: Messaging API
Operational
Longcode SMS, USA & Canada
Operational
Shortcode SMS, USA & Canada
Operational
Toll-free SMS, USA & Canada
Operational
MMS, USA & Canada
Operational
SMS, Mexico & South America
Operational
SMS, Asia
Operational
SMS, Europe
Operational
SMS, Africa
Operational
SMS, Oceania
Operational
Carrier Partners: Voice API
Under Maintenance
Voice, North America
Operational
Voice, South America
Operational
Voice, Europe
Operational
Voice, Asia
Operational
Voice, Africa
Operational
Voice, Oceania
Under Maintenance
Carrier Partners: Zentrunk - SIP Trunking
Operational
SIP Trunking, North America
Operational
SIP Trunking, South America
Operational
SIP Trunking, Europe
Operational
SIP Trunking, Asia
Operational
SIP Trunking, Africa
Operational
SIP Trunking, Oceania
Operational
Console
Operational
PHLO
Operational
Account & Phone Number APIs
Operational
Payments and Billing
Operational
Support Ticketing System
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US phone numbers: T-mobile
Dec 2, 04:00-06:00 UTC
One of our carriers is performing planned maintenance on their service-affecting Two-way Toll-Free SMS/MMS towards US T-mobile phone numbers. During this maintenance there could be a delay in delivery of Toll-Free SMS & MMS.
When is the maintenance?
2nd December 2020 04:00 UTC - 2nd December 2020 05:59 UTC
1st December 2020 20:00 PDT - 1st December 2020 21:59 PDT
What services will be affected?
Two-way Toll-Free SMS & MMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#2055
Posted on Dec 1, 04:20 UTC
When is the maintenance?
2nd December 2020 04:00 UTC - 2nd December 2020 05:59 UTC
1st December 2020 20:00 PDT - 1st December 2020 21:59 PDT
What services will be affected?
Two-way Toll-Free SMS & MMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#2055
Posted on Dec 1, 04:20 UTC
Scheduled Maintenance : Service degradation on Inbound SMS towards the US and Canada phone numbers
Dec 8, 06:00-15:00 UTC
Dear Valued Customer,
One of our carriers is performing planned maintenance on their service-affecting inbound SMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of SMS.
When is the maintenance?
08th December 2020 06:00 UTC - 08th December 2020 15:00 UTC
07th December 2020 22:00 PDT - 08th December 2020 07:00 PDT
What services will be affected?
Inbound SMS
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#2091
Posted on Dec 1, 11:23 UTC
One of our carriers is performing planned maintenance on their service-affecting inbound SMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of SMS.
When is the maintenance?
08th December 2020 06:00 UTC - 08th December 2020 15:00 UTC
07th December 2020 22:00 PDT - 08th December 2020 07:00 PDT
What services will be affected?
Inbound SMS
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#2091
Posted on Dec 1, 11:23 UTC
Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : Sprint phone numbers
Dec 8, 06:00-12:00 UTC
One of our carriers is performing a planned maintenance on their service affecting inbound and outbound Short-code SMS in the US towards Sprint phone numbers.
When is the maintenance?
08th December 2020 06:00 UTC - 05th December 2020 12:00 UTC
07th December 2020 22:00 PDT - 08th December 2020 04:00 PDT
What services will be affected?
Short-code Inbound/Outbound SMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#1963
Posted on Nov 30, 11:55 UTC
When is the maintenance?
08th December 2020 06:00 UTC - 05th December 2020 12:00 UTC
07th December 2020 22:00 PDT - 08th December 2020 04:00 PDT
What services will be affected?
Short-code Inbound/Outbound SMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#1963
Posted on Nov 30, 11:55 UTC