Update - We are continuing to investigate this issue.
Aug 19, 14:02 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures towards Latvia phone numbers in Europe. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

If you have any questions, please feel free to reach out to our support team.

Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167909
Aug 19, 14:00 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 19, 11:05 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures towards Charlottesville phone numbers in US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.Support portal: https://support.plivo.com/support/home/new
Aug 18, 21:41 UTC
SMS API Operational
90 days ago
100.0 % uptime
Today
Shortcode SMS Operational
90 days ago
100.0 % uptime
Today
Regular SMS Operational
90 days ago
100.0 % uptime
Today
Tollfree SMS ? Operational
90 days ago
100.0 % uptime
Today
Voice API Degraded Performance
90 days ago
99.99 % uptime
Today
PSTN Degraded Performance
90 days ago
100.0 % uptime
Today
SIP & SIP Registrar Operational
90 days ago
100.0 % uptime
Today
SDK ? Operational
90 days ago
99.94 % uptime
Today
Conference Operational
90 days ago
100.0 % uptime
Today
Recordings Operational
90 days ago
100.0 % uptime
Today
Text-to-Speech Operational
90 days ago
100.0 % uptime
Today
Transcription Operational
90 days ago
100.0 % uptime
Today
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Zentrunk Operational
90 days ago
100.0 % uptime
Today
BYOC Operational
90 days ago
100.0 % uptime
Today
Phone Numbers ? Operational
90 days ago
100.0 % uptime
Today
Logs ? Operational
90 days ago
100.0 % uptime
Today
REST APIs and XML Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Management Console Operational
90 days ago
100.0 % uptime
Today
Plivo Website ? Operational
90 days ago
100.0 % uptime
Today
Payments and Billing Operational
90 days ago
99.98 % uptime
Today
Signup and verification Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Scheduled
One of our carriers in Pleasantville, Lynchburg, Marquette, Abilene & Fargo in the US is performing a planned maintenance on their service.

When is the maintenance?
20th August 2019 00:00 Hrs EDT - 20th August 2019 06:00 Hrs EDT
20th August 2019 04:00 Hrs UTC - 20th August 2019 10:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167928
Posted on Aug 19, 16:02 UTC
One of our carriers in India is performing planned maintenance on their service.

When is the maintenance?
20th Aug 2019 18:30 Hrs UTC - 21st Aug 2019 00:30 Hrs UTC

What services will be affected?
Inbound voice in India.

What is the impact?
You may experience some delays in delivery for approximately 30 minutes during the planned work.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167610
Posted on Aug 14, 18:28 UTC
One of our carriers in Springfield , MO in US is performing a planned maintenance on their service.

When is the maintenance?
21st August 2019 01:00 Hrs EDT - 21st August 20199 07:00 Hrs EDT
21st August 2019 05:00 Hrs UTC - 21st August 2019 11:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#166859
Posted on Aug 6, 01:46 UTC
One of our carriers in the US is performing planned maintenance on their service.

When is the maintenance?
20th Aug 2019 21:00 Hrs CDT - 20th Aug 2019 23:00 Hrs CDT
21st Aug 2019 02:00 Hrs UTC - 21st Aug 2019 04:00 Hrs UTC

What services will be affected?
Regular SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167599
Posted on Aug 14, 18:59 UTC
Scheduled
One of our carriers in Abilene & Duluth in the US is performing a planned maintenance on their service.

When is the maintenance?
21st August 2019 01:00 Hrs EDT - 21st August 2019 07:00 Hrs EDT
21st August 2019 05:00 Hrs UTC - 21st August 2019 11:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167924
Posted on Aug 19, 17:02 UTC
One of our carrier in the US & Canada is performing planned maintenance on their service.

When is maintenance?
21st August 2019 02:00 Hrs EDT - 21st August 2019 06:00 Hrs EDT
21st August 2019 06:00 Hrs UTC - 21st August 2019 10:00 Hrs UTC

What services will be affected?
Inbound SMS

What is the impact?
You may experience some Inbound SMS delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167290
Posted on Aug 10, 01:19 UTC
Scheduled
One of our carriers in Clarksburg & Augusta in the US is performing a planned maintenance on their service.

When is the maintenance?
22nd August 2019 00:00 Hrs EDT - 22nd August 2019 06:00 Hrs EDT
22nd August 2019 04:00 Hrs UTC - 22nd August 2019 10:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167925
Posted on Aug 19, 16:57 UTC
Scheduled
One of our carriers in Saginaw in the US is performing a planned maintenance on their service.

When is the maintenance?
22nd August 2019 01:00 Hrs EDT - 22nd August 2019 07:00 Hrs EDT
22nd August 2019 05:00 Hrs UTC - 22nd August 2019 11:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167927
Posted on Aug 19, 16:41 UTC
One of our carrier in the US & Canada is performing planned maintenance on their service.

When is maintenance?
22nd August 2019 10:00 Hrs EDT - 22nd August 2019 14:00 Hrs EDT
22nd August 2019 14:00 Hrs UTC - 22nd August 2019 18:00 Hrs UTC

What services will be affected?
Inbound SMS

What is the impact?
You may experience some delays in Inbound SMS delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167288
Posted on Aug 10, 01:08 UTC
One of our carriers in Augusta in the US is performing a planned maintenance on their service.

When is the maintenance?
23rd August 2019 00:00 Hrs EDT - 23rd August 2019 06:00 Hrs EDT
23rd August 2019 04:00 Hrs UTC - 23rd August 2019 10:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167926
Posted on Aug 19, 16:49 UTC
One of our carriers in Roanoke in the US is performing a planned maintenance on their service.

When is the maintenance?
24th August 2019 08:00 Hrs EDT - 24th August 2019 15:00 Hrs EDT
24th August 2019 12:00 Hrs UTC - 24th August 2019 19:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167929
Posted on Aug 19, 16:31 UTC
Scheduled
One of our carriers in Charleston, Cincinnati & Harrisonburg in the US is performing a planned maintenance on their service.

When is the maintenance?
24th August 2019 08:00 Hrs EDT - 25th August 2019 08:00 Hrs EDT
24th August 2019 12:00 Hrs UTC - 25th August 2019 12:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167930
Posted on Aug 19, 16:17 UTC
One of our carriers in Brussels is performing planned maintenance on their service.

When is maintenance?
26th Aug 2019 03:00 Hrs UTC - 26th Aug 2019 06:30 Hrs UTC

What services will be affected?
Inbound SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167700
Posted on Aug 16, 14:08 UTC
API Uptime ?
Fetching
API Response Time ?
Fetching
Past Incidents
Aug 19, 2019
Resolved - This incident has been resolved.
Aug 19, 12:23 UTC
Update - We are still continuing to work on a fix for this issue.
Aug 16, 11:00 UTC
Update - We are still continuing to work on a fix for this issue.
Aug 12, 15:45 UTC
Update - We are still continuing to work on a fix for this issue.
Aug 10, 01:41 UTC
Update - We are still continuing to work on a fix for this issue.
Aug 8, 11:26 UTC
Update - We are continuing to work on a fix for this issue.
Aug 8, 07:24 UTC
Identified - The issue has been identified and a fix is being implemented
Aug 8, 02:59 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures towards Pleasantville phone numbers in US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home/new
#167127
Aug 7, 23:04 UTC
Resolved - This incident has been resolved
Aug 19, 05:20 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures towards Latvia phone numbers in Europe. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

If you have any questions, please feel free to reach out to our support team.

Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167788
Aug 19, 01:10 UTC
Aug 18, 2019
Resolved - This incident has been resolved.
Aug 18, 15:32 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures towards El Salvador phone numbers in US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

If you have any questions, please feel free to reach out to our support team.

Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167772
Aug 18, 07:20 UTC
Completed - The scheduled maintenance has been completed.
Aug 18, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 01:00 UTC
Scheduled - One of our carriers in Bloomington IN in the US is performing a planned maintenance on their service.

When is the maintenance?
18th August 2019 01:00 Hrs EDT - 18th August 2019 05:00 Hrs EDT
18th August 2019 05:00 Hrs UTC - 18th August 2019 09:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#166858
Aug 6, 01:37 UTC
Aug 17, 2019
Completed - The scheduled maintenance has been completed.
Aug 17, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 12:00 UTC
Scheduled - One of our carriers in Springfield & Cincinnati in the US is performing a planned maintenance on their service.

When is the maintenance? 167615
17th August 2019 08:00 Hrs EDT - 17th August 2019 15:00 Hrs EDT
17th August 2019 12:00 Hrs UTC - 17th August 2019 19:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167615, #167616 & #167617
Aug 15, 01:05 UTC
Completed - The scheduled maintenance has been completed.
Aug 17, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 01:00 UTC
Scheduled - One of our carriers in Bloomington IN in the US is performing a planned maintenance on their service.

When is the maintenance?
17th August 2019 01:00 Hrs EDT - 17th August 2019 05:00 Hrs EDT
17th August 2019 05:00 Hrs UTC - 17th August 2019 09:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#166857
Aug 6, 01:31 UTC
Completed - The scheduled maintenance has been completed.
Aug 17, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 20:00 UTC
Scheduled - One of our carriers in Marquette in the US is performing a planned maintenance on their service.

When is the maintenance?
16th August 2019 16:00 Hrs EDT - 16th August 2019 22:00 Hrs EDT
16th August 2019 20:00 Hrs UTC - 17th August 2019 02:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167613
Aug 15, 00:39 UTC
Aug 16, 2019
Completed - The scheduled maintenance has been completed.
Aug 16, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 04:01 UTC
Scheduled - One of our carriers in Pleasantville & Lynchburg in the US is performing a planned maintenance on their service.

When is the maintenance?
16th August 2019 00:00 Hrs EDT - 16th August 2019 06:00 Hrs EDT
16th August 2019 04:00 Hrs UTC - 16th August 2019 10:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167618
Aug 15, 01:12 UTC
Completed - The scheduled maintenance has been completed.
Aug 16, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 05:00 UTC
Scheduled - One of our carriers in Springfield in the US is performing a planned maintenance on their service.

When is the maintenance?
16th August 2019 01:00 Hrs EDT - 16th August 2019 06:00 Hrs EDT
16th August 2019 05:00 Hrs UTC - 16th August 2019 10:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167614
Aug 15, 00:50 UTC
Completed - The scheduled maintenance by our carrier has been canceled this evening. We will send out another maintenance window notification when new dates are scheduled by the carrier. Thank you!
Aug 16, 01:32 UTC
Scheduled - One of our carriers in the US & Canada is performing a planned maintenance on their service.

When is the maintenance?
15th August 23:00 PDT - 16th August 03:00 PDT
16th August 06:00 UTC - 17th August 10:00 UTC

What services will be affected?
Two-way toll-free SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167440
Aug 13, 01:22 UTC
Aug 15, 2019
Completed - The scheduled maintenance has been completed.
Aug 15, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 05:00 UTC
Scheduled - One of our carriers in Springfield & Cincinnati in the US is performing a planned maintenance on their service.

When is the maintenance? 167612
15th August 2019 01:00 Hrs EDT - 15th August 2019 06:00 Hrs EDT
15th August 2019 05:00 Hrs UTC - 15th August 2019 10:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167611 & #167612
Aug 14, 19:11 UTC
Completed - The scheduled maintenance has been completed.
Aug 15, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 01:00 UTC
Scheduled - One of our carriers in Augusta, GA in the US is performing a planned maintenance on their service.

When is the maintenance?
15th August 2019 01:00 Hrs EDT - 15th August 2019 2019 05:00 Hrs EDT
15th August 2019 05:00 Hrs UTC - 15th August 2019 09:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#166856
Aug 6, 01:24 UTC
Aug 14, 2019
Resolved - This incident has been resolved.
Aug 14, 20:13 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures and inbound SMS failures towards Brazil phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#167594
Aug 14, 15:36 UTC
Completed - The scheduled maintenance has been completed.
Aug 14, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 06:00 UTC
Scheduled - Scheduled
One of our carriers in the US is performing a planned maintenance on their service.

When is the maintenance?
12th August 23:00 PDT - 14th August 03:00 PDT
13th August 06:00 UTC - 14th August 10:00 UTC

What services will be affected?
Two-way toll-free SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167208
Aug 9, 08:27 UTC
Resolved - This incident has been resolved
Aug 14, 05:25 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures towards Beaumont phone numbers in US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

If you have any questions, please feel free to reach out to our support team.

Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167531
Aug 13, 21:10 UTC
Aug 13, 2019
Resolved - This incident has been resolved.
Aug 13, 15:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 13, 10:55 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 10, 02:43 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures towards Marquette phone numbers in US. A small percentage of phone numbers may experience call failures and sms delay.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home/new
#167311
Aug 10, 01:54 UTC
Completed - The scheduled maintenance has been completed.
Aug 13, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 05:00 UTC
Scheduled - Scheduled
One of our carriers in Lynchburg, VA in the US is performing planned maintenance on their service.

When is maintenance?
13th August 2019 01:00 Hrs EDT - 13th August 2019 06:00 Hrs EDT
13th August 2019 05:00 Hrs UTC - 13th August 2019 10:00 Hrs UTC

What services will be affected?
Inbound voice

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#166854
Aug 6, 01:08 UTC
Completed - The scheduled maintenance has been completed.
Aug 13, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 01:00 UTC
Scheduled - Scheduled
One of our carriers in Saginaw, MI in the US is performing planned maintenance on their service.

When is maintenance?
13th Aug 2019 01:00 Hrs EDT - 13th Aug 2019 06:00 Hrs EDT
13th Aug 2019 05:00 Hrs UTC - 13th Aug 2019 10:00 Hrs UTC

What services will be affected?
Inbound voice

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#166855
Aug 6, 01:15 UTC
Aug 12, 2019
Resolved - This incident has been resolved
Aug 12, 08:33 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures towards China phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167391
Aug 12, 07:36 UTC
Aug 11, 2019
Resolved - The incident has been resolved
Aug 11, 01:23 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures towards Brazil phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167334
Aug 10, 18:51 UTC
Aug 10, 2019
Completed - The scheduled maintenance has been completed.
Aug 10, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 05:00 UTC
Scheduled - One of our carriers in Mexico is performing planned maintenance on their service.

When is the maintenance?
10th Aug 2019 05:00 Hrs UTC - 10th Aug 2019 09:00 Hrs UTC

What services will be affected?
Inbound voice in Mexico.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#166646
Aug 2, 10:06 UTC
Aug 9, 2019
Completed - The scheduled maintenance has been completed.
Aug 9, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 04:00 UTC
Scheduled - One of our carriers in Saginaw in the US is performing planned maintenance on their service.

When is maintenance?
09 Aug 2019 00:00 Hrs EDT - 09 Aug 2019 06:00 Hrs EDT
09 Aug 2019 04:00 Hrs UTC - 09 Aug 2019 10:00 Hrs UTC

What services will be affected?
Inbound voice

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#166397
Jul 26, 12:54 UTC
Aug 8, 2019
Resolved - This incident has been resolved.
Aug 8, 10:27 UTC
Identified - Our carrier partner is observing minor inbound voice call failures towards Wichita Falls phone numbers in US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#167160
Aug 8, 06:26 UTC
Completed - The scheduled maintenance has been completed.
Aug 8, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 06:01 UTC
Scheduled - Scheduled
One of our carrier in the Canada is performing planned maintenance on their service.

When is maintenance?
7th August 2019 23:00 Hrs PDT - 8th August 2019 03:00 Hrs PDT
8th August 2019 06:00 Hrs UTC - 8th August 2019 10:00 Hrs UTC

What services will be affected?
Two-way SMS

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167099
Aug 7, 15:18 UTC
Completed - The scheduled maintenance has been completed.
Aug 8, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 02:00 UTC
Scheduled - One of our carriers in the US & Canada is performing planned maintenance on their service.

When is maintenance?
8th August 2019 02:00 Hrs EDT - 8th August 2019 06:00 Hrs EDT
8th August 2019 06:00 Hrs UTC - 8th August 2019 10:00 Hrs UTC

What services will be affected?
Two-way SMS

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#166852
Aug 6, 03:54 UTC
Resolved - This incident has been resolved.
Aug 8, 03:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 7, 23:38 UTC
Identified - Our carrier partner is observing minor inbound voice call failures towards Wichita Falls phone numbers in US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#167098
Aug 7, 14:35 UTC
Aug 7, 2019
Resolved - This incident has been resolved.
Aug 7, 22:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 7, 20:01 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures towards Bloomington phone numbers in US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home/new
#167109
Aug 7, 16:49 UTC
Resolved - This incident has been resolved.
Aug 7, 13:14 UTC
Investigating - We are currently observing Two-way SMS delivery delays for a small segment of SMS towards T-mobile phone numbers in the US. All other SMS services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#166861
Aug 6, 02:11 UTC
Completed - The scheduled maintenance has been completed.
Aug 7, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 05:00 UTC
Scheduled - One of our carriers in Saginaw, MI in the US is performing planned maintenance on their service.

When is maintenance?
7th August 2019 01:00 Hrs EDT - 7th August 2019 07:00 Hrs EDT
7th August 2019 05:00 Hrs UTC - 7th August 2019 11:00 Hrs UTC

What services will be affected?
Inbound voice

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#166849
Voice API - PSTN
Aug 6, 00:50 UTC
Completed - The scheduled maintenance has been completed.
Aug 7, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 04:01 UTC
Scheduled - One of our carriers in the US is performing emergency maintenance on their service.

When is maintenance?
6th August 2019 23:00 Hrs CDT - 6th August 2019 24:00 Hrs CDT
7th August 2019 04:00 Hrs UTC - 7th August 2019 05:00 Hrs UTC

What services will be affected?
Two-way SMS

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167011
Aug 7, 03:54 UTC
Completed - The scheduled maintenance has been completed.
Aug 7, 04:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 04:02 UTC
Scheduled - One of our carriers in the US is performing planned maintenance on their service.

When is maintenance?
6th August 2019 21:00 Hrs PDT - 6th August 2019 21:30 Hrs CDT
7th August 2019 04:00 Hrs UTC - 7th August 2019 04:30 Hrs UTC

What services will be affected?
Two-way Tollfree SMS

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167009
Aug 7, 04:01 UTC
Aug 5, 2019
Completed - The scheduled maintenance has been completed.
Aug 5, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 21:45 UTC
Scheduled - One of our carriers in the following countries is performing planned maintenance on their service.

Finland, Russia, Estonia, France, Ireland, Germany, Austria, Canada, Netherlands, West Africa, Philippines, Bahrain, Ukraine, Spain, Brazil, Argentina, Austria, Norway, Korea, Belgium.

When is the maintenance?
05th Aug 2019 21:45 Hrs UTC - 05th Aug 2019 23:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery for approximately 10 minutes during the planned work.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#166618
Aug 2, 12:50 UTC
Resolved - This incident has been resolved.
Aug 5, 11:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 5, 09:27 UTC
Identified - Investigating
Our carrier partner is observing minor inbound voice call failures towards Bloomington, Columbus & Vincennes phone numbers in US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#166760
Aug 5, 05:47 UTC