All Systems Operational
Uptime over the past 90 days. View historical uptime.
SMS API Operational
90 days ago
99.99 % uptime
Today
Shortcode SMS Operational
90 days ago
99.99 % uptime
Today
Regular SMS Operational
90 days ago
99.99 % uptime
Today
Tollfree SMS ? Operational
90 days ago
99.99 % uptime
Today
Voice API Operational
90 days ago
100.0 % uptime
Today
PSTN Operational
90 days ago
100.0 % uptime
Today
SIP & SIP Registrar Operational
90 days ago
100.0 % uptime
Today
SDK ? Operational
90 days ago
100.0 % uptime
Today
Conference Operational
90 days ago
100.0 % uptime
Today
Recordings Operational
90 days ago
100.0 % uptime
Today
Text-to-Speech Operational
90 days ago
100.0 % uptime
Today
Transcription Operational
90 days ago
100.0 % uptime
Today
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Zentrunk Operational
90 days ago
100.0 % uptime
Today
BYOC Operational
90 days ago
100.0 % uptime
Today
Phone Numbers ? Operational
90 days ago
100.0 % uptime
Today
Logs ? Operational
90 days ago
100.0 % uptime
Today
REST APIs and XML Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Management Console Operational
90 days ago
100.0 % uptime
Today
Plivo Website ? Operational
90 days ago
100.0 % uptime
Today
Payments and Billing Operational
90 days ago
100.0 % uptime
Today
Signup and verification Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance : Service degradation on incoming calls on Augusta in US Jun 20, 05:00-09:00 UTC
One of our carriers in Augusta in the US is performing a planned maintenance on their service.

When is the maintenance?
20th Jun 2019 01:00 Hrs EDT - 20th Jun 2019 05:00 Hrs EDT
20th Jun 2019 05:00 Hrs UTC - 20th Jun 2019 09:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#162974
Posted on Jun 19, 19:03 UTC
Scheduled Maintenance : Service degradation on inbound calls in Bloomington in the US Jun 20, 05:00-10:00 UTC
One of our carriers in Bloomington in the US is performing a planned maintenance on their service.

When is the maintenance?
20th Jun 2019 01:00 Hrs EDT - 20th Jun 2019 06:00 Hrs EDT
20th Jun 2019 05:00 Hrs UTC - 20th Jun 2019 10:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#162287
Posted on Jun 12, 19:52 UTC
Scheduled Maintenance : Service degradation on incoming calls on multiple sites in US Jun 20, 05:00-10:00 UTC
One of our carriers in Charleston & Harrisonburg in the US is performing a planned maintenance on their service.

When is the maintenance?
20th Jun 2019 01:00 Hrs EDT - 20th Jun 2019 06:00 Hrs EDT
20th Jun 2019 05:00 Hrs UTC - 20th Jun 2019 10:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#162284
Posted on Jun 12, 19:47 UTC
Scheduled Maintenance : Service degradation on two-way Toll-free SMS in US : T-Mobile Jun 20, 06:00-10:30 UTC
One of our carriers in the US is performing planned maintenance on their service towards T-Mobile phone numbers

When is maintenance?
19th June 2019 23:00 Hrs PDT - 20th June 2019 03:30 Hrs PDT
20th June 2019 06:00 Hrs UTC - 19th June 2019 10:30 Hrs UTC

What services will be affected?
Two-way toll-free SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#162811
Posted on Jun 19, 10:43 UTC
Scheduled Maintenance : Service degradation on two-way Shortcode SMS in US Jun 20, 06:00-09:00 UTC
One of our carriers in the US is performing a planned maintenance on their service.

When is the maintenance?
20th June 2019 06:00 Hrs UTC - 20th June 2019 09:00 Hrs UTC

What services will be affected?
Two-way Shortcode SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#162336
Posted on Jun 15, 06:26 UTC
Scheduled Maintenance : Service degradation on incoming calls in Roanoke in the US Jun 21, 04:00-10:00 UTC
One of our carriers in Roanoke in the US is performing a planned maintenance on their service.

When is the maintenance?
21st June 2019 00:00 Hrs EDT - 21st June 2019 06:00 Hrs EDT
21st June 2019 04:00 Hrs UTC - 21st June 2019 10:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#161676
Posted on Jun 5, 12:21 UTC
Scheduled Maintenance : Service degradation on incoming calls on multiple sites in US Jun 22, 11:00 - Jun 23, 02:00 UTC
One of our carriers in Charleston, Cincinnati, Mansfield & Harrisonburg in the US is performing a planned maintenance on their service.

When is the maintenance?
22nd Jun 2019 07:00 Hrs EDT - 22nd Jun 2019 22:00 Hrs EDT
22nd Jun 2019 11:00 Hrs UTC - 23rd Jun 2019 02:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#161852
Posted on Jun 6, 13:14 UTC
Scheduled Maintenance : Service degradation on incoming calls in St. Cloud (Minnesota) & Fargo (North Dakota) in the US Jun 23, 12:00-18:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 17, 19:59 UTC
Scheduled - One of our carriers in St. Cloud (Minnesota) & Fargo (North Dakota) in the US is performing a planned maintenance on their service.

When is the maintenance?
23rd June 2019 08:00 Hrs EDT - 23rd June 2019 14:00 Hrs EDT
23rd June 2019 12:00 Hrs UTC - 23rd June 2019 06:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#159963
May 17, 19:51 UTC
Scheduled Maintenance : Service degradation on incoming calls in Rochester in the US Jun 23, 12:00-18:00 UTC
One of our carriers in Rochester in the US is performing a planned maintenance on their service.

When is the maintenance?
23rd June 2019 08:00 Hrs EDT - 23rd June 2019 02:00 Hrs EDT
23rd June 2019 12:00 Hrs UTC - 23rd June 2019 06:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#159962
Posted on May 17, 19:41 UTC
Scheduled Maintenance : Service degradation on incoming calls on multiple sites in US Jun 23, 13:00 - Jun 24, 01:00 UTC
One of our carriers in Saginaw, Springfield & Wichita Falls in the US is performing a planned maintenance on their service.

When is the maintenance?
23rd Jun 2019 09:00 Hrs EDT - 23rd Jun 2019 21:00 Hrs EDT
23rd Jun 2019 13:00 Hrs UTC - 24th Jun 2019 01:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#160869
Posted on May 29, 15:52 UTC
Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers Jun 24, 04:30-05:00 UTC
One of our carriers in the US & Canada is performing a planned maintenance on their service.

When is the maintenance?
24th June 2019 00:30 Hrs EDT - 24th June 2019 01:00 Hrs EDT
24th June 2019 04:30 Hrs UTC - 24th June 2019 05:00 Hrs UTC

What services will be affected?
Inbound SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#162462
Posted on Jun 15, 07:09 UTC
Scheduled Maintenance : Service degradation on incoming calls on multiple sites in US Jun 25, 04:00-06:00 UTC
One of our carriers in Saginaw & Springfield in the US is performing a planned maintenance on their service.

When is the maintenance?
25th Jun 2019 00:00 Hrs EDT - 25th Jun 2019 02:00 Hrs EDT
25th Jun 2019 04:00 Hrs UTC - 25th Jun 2019 06:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#162289
Posted on Jun 12, 19:35 UTC
Scheduled Maintenance : Service degradation impacting two-way SMS towards US & Canada phone numbers Jun 25, 06:00-10:00 UTC
One of our carriers in the US & Canada is performing a planned maintenance on their service.

When is the maintenance?
25th June 2019 02:00 Hrs EDT - 25th June 2019 06:00 Hrs EDT
25th June 2019 06:00 Hrs UTC - 25th June 2019 10:00 Hrs UTC

What services will be affected?
Two-way SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#162557
Posted on Jun 17, 12:22 UTC
Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers Jun 27, 06:00-09:00 UTC
One of our carriers in the US & Canada is performing a planned maintenance on their service.

When is the maintenance?
27th June 2019 02:00 Hrs EDT - 27th June 2019 05:00 Hrs EDT
27th June 2019 06:00 Hrs UTC - 27th June 2019 09:00 Hrs UTC

What services will be affected?
Inbound SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#162963
Posted on Jun 19, 14:36 UTC
Scheduled Maintenance : Service degradation on incoming calls on San Luis Obispo in US Jun 27, 07:00-10:00 UTC
One of our carriers in San Luis Obispo in the US is performing a planned maintenance on their service.

When is the maintenance?
27th Jun 2019 03:00 Hrs EDT - 27th Jun 2019 06:00 Hrs EDT
27th Jun 2019 07:00 Hrs UTC - 27th Jun 2019 10:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#162964
Posted on Jun 19, 14:41 UTC
Scheduled Maintenance : Service degradation on incoming calls in Saginaw in the US Jul 9, 05:00-11:00 UTC
One of our carriers in Saginaw in the US is performing planned maintenance on their service.

When is maintenance?
09th July 2019 01:00 Hrs EDT - 14th June 2019 07:00 Hrs EDT
09th July 2019 05:00 Hrs UTC - 14th June 2019 11:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Posted on Jun 13, 06:44 UTC
System Metrics Month Week Day
API Uptime ?
Fetching
API Response Time ?
Fetching
Past Incidents
Jun 20, 2019

No incidents reported today.

Jun 19, 2019
Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers
Completed - The scheduled maintenance has been completed.
Jun 19, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 14:00 UTC
Scheduled - One of our carriers in the US & Canada is performing a planned maintenance on their service.

When is the maintenance?
19th June 2019 10:00 Hrs EDT - 19th June 2019 14:00 Hrs EDT
19th June 2019 14:00 Hrs UTC - 19th June 2019 18:00 Hrs UTC

What services will be affected?
Inbound SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#161677
Jun 5, 12:13 UTC
Scheduled Maintenance : Service degradation on two-way Toll-free SMS in US : T-Mobile
Completed - The scheduled maintenance has been completed.
Jun 19, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 06:00 UTC
Scheduled - One of our carriers in the US is performing planned maintenance on their service towards T-Mobile phone numbers

When is maintenance?
18th June 2019 23:00 Hrs PDT - 19th June 2019 03:30 Hrs PDT
19th June 2019 06:00 Hrs UTC - 19th June 2019 10:30 Hrs UTC

What services will be affected?
Two-way toll-free SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Jun 18, 07:15 UTC
Scheduled Maintenance : Service degradation impacting two-way SMS towards US & Canada phone numbers
Completed - The scheduled maintenance has been completed.
Jun 19, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 06:00 UTC
Scheduled - One of our carriers in the US & Canada is performing a planned maintenance on their service.

When is the maintenance?
19th June 2019 02:00 Hrs EDT - 19th June 2019 06:00 Hrs EDT
19th June 2019 06:00 Hrs UTC - 19th June 2019 10:00 Hrs UTC

What services will be affected?
Two-way SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#162558
Jun 17, 12:22 UTC
Scheduled Maintenance : Service degradation on incoming calls in Duluth in the US
Completed - The scheduled maintenance has been completed.
Jun 19, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 05:00 UTC
Scheduled - One of our carriers in Duluth in the US is performing planned maintenance on their service.

When is maintenance?
19th June 2019 01:00 Hrs EDT - 19th June 2019 06:00 Hrs EDT
19th June 2019 05:00 Hrs UTC - 19th June 2019 10:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Jun 13, 06:39 UTC
Call failures on inbound voice towards Charlottesville phone numbers in US
Resolved - This incident has been resolved.
Jun 19, 08:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 19, 04:36 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures towards Charlottesville phone numbers in the US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Jun 19, 00:36 UTC
Jun 18, 2019
Scheduled Maintenance : Service degradation on inbound calls in Saginaw in the US
Completed - The scheduled maintenance has been completed.
Jun 18, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 05:00 UTC
Scheduled - One of our carriers in Saginaw in the US is performing planned maintenance on their service.

When is maintenance?
17th June 2019 22:00 Hrs PDT - 18th June 2019 04:00 Hrs PDT
18th May 2019 05:00 Hrs UTC - 18th June 2019 11:00 Hrs UTC

What services will be affected?
Inbound voice

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
May 23, 14:12 UTC
Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers
Completed - The scheduled maintenance has been completed.
Jun 18, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 06:00 UTC
Scheduled - One of our carriers in the US & Canada is performing a planned maintenance on their service.

When is the maintenance?
18th June 2019 02:00 Hrs EDT - 18th June 2019 06:00 Hrs EDT
18th June 2019 06:00 Hrs UTC - 18th June 2019 10:00 Hrs UTC

What services will be affected?
Inbound SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#161307
Jun 4, 10:07 UTC
Call failures on inbound voice towards Puerto Rico phone numbers
Resolved - This incident has been resolved.
Jun 18, 05:35 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures towards Puerto Rico phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Jun 18, 03:39 UTC
Delivery delays on outbound SMS towards US phone numbers
Resolved - This incident has been resolved.
Jun 18, 02:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 17, 21:41 UTC
Update - Our carrier partner has informed for a possible delay in delivery of Outbound SMS for a span of 5 mins due to maintenance activity..
Jun 17, 21:29 UTC
Identified - Our carrier partner has informed for a possible delay in delivery of Outbound SMS for a span of 5 mins due to maintenance activity.
Jun 17, 21:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 17, 16:49 UTC
Identified - The issue has been identified and we are working with our carrier partner to get the issue resolved at the earliest. We will keep you posted for further updates.
Jun 17, 15:20 UTC
Investigating - We are currently observing outbound SMS delivery delays from a small segment of regular SMS towards the US phone numbers. All other SMS services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#162570
Jun 17, 14:51 UTC
Jun 16, 2019
Scheduled Maintenance : Service degradation impacting Inbound SMS towards US phone numbers
Completed - The scheduled maintenance has been completed.
Jun 16, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 05:01 UTC
Scheduled - One of our carriers in the US is performing a planned maintenance on their service.

When is the maintenance?
16th June 2019 00:00 Hrs CT - 16th June 2019 01:00 Hrs CT
16th June 2019 05:00 Hrs UTC - 16th June 2019 06:00 Hrs UTC

What services will be affected?
Inbound SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#162461
Jun 15, 06:13 UTC
Jun 15, 2019
Call failures on inbound voice towards Rochester phone numbers in US
Resolved - This incident has been resolved.
Jun 15, 10:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 15, 01:41 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures
towards Rochester phone numbers in US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Jun 15, 01:40 UTC
Jun 14, 2019
Scheduled Maintenance : Service degradation impacting Shortcode SMS towards AT&T phone numbers in US
Completed - The scheduled maintenance has been completed.
Jun 14, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 02:00 UTC
Scheduled - Dear Valued Customers,

One of our carriers is performing scheduled maintenance causing a delay in delivery of Inbound\Outbound Shortcode SMS towards AT&T phone numbers in the US.

When is maintenance?
Start time: Friday, 14 June 2019 02:00 Hrs UTC.
End time: Friday, 14 June 2019 11:00 Hrs UTC

What services will be affected?
Delay in delivery of Inbound\Outbound Shortcode SMS towards AT&T phone numbers in the US

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Jun 14, 00:27 UTC
Scheduled Maintenance : Service degradation on two-way Toll-free SMS in US : AT&T USA
Completed - The scheduled maintenance has been completed.
Jun 14, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 02:00 UTC
Scheduled - One of our carriers in the US is performing a planned maintenance on their service.

When is the maintenance?
13th June 2019 19:00 Hrs PDT - 14th June 2019 04:00 Hrs PDT
14th June 2019 02:00 Hrs UTC - 14th June 2019 11:00 Hrs UTC

What services will be affected?
Two-way toll-free SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#162270
Jun 12, 15:05 UTC
Call failures on inbound voice towards Davenport phone numbers in US
Resolved - This incident has been resolved.
Jun 14, 10:47 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures towards Davenport phone numbers in US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Jun 13, 18:52 UTC
Scheduled Maintenance : Service degradation on incoming calls in Fort Smith in the US
Completed - The scheduled maintenance has been completed.
Jun 14, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 05:01 UTC
Scheduled - One of our carriers in Fort Smith in the US is performing planned maintenance on their service.

When is maintenance?
14th June 2019 01:00 Hrs EDT - 14th June 2019 04:00 Hrs EDT
14th June 2019 05:00 Hrs UTC - 14th June 2019 08:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Jun 13, 06:42 UTC
Jun 13, 2019
Failures on inbound voice & inbound SMS towards China phone numbers
Resolved - This incident has been resolved.
Jun 13, 15:31 UTC
Investigating - Our carrier partner is observing minor inbound voice call & inbound SMS failures towards China phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Jun 13, 06:14 UTC
Scheduled Maintenance : Service degradation on two-way Toll-free SMS in US : AT&T USA
Completed - The scheduled maintenance has been completed.
Jun 13, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 02:01 UTC
Scheduled - One of our carriers in the US is performing a planned maintenance on their service.

When is the maintenance?
12th June 2019 19:00 Hrs PDT - 13th June 2019 04:00 Hrs PDT
13th June 2019 02:00 Hrs UTC - 13th June 2019 11:00 Hrs UTC

What services will be affected?
Two-way toll-free SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#162269
Jun 12, 15:00 UTC
Scheduled Maintenance : Service degradation on two-way Toll-free SMS in US : T-Mobile
Completed - The scheduled maintenance has been completed.
Jun 13, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 06:02 UTC
Scheduled - One of our carriers in the US is performing planned maintenance on their service towards T-Mobile phone numbers

When is maintenance?
12th June 2019 23:00 Hrs PDT - 13th June 2019 03:30 Hrs PDT
13th June 2019 06:00 Hrs UTC - 13th June 2019 10:30 Hrs UTC

What services will be affected?
Two-way toll-free SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Jun 12, 21:59 UTC
Scheduled Maintenance : Service degradation impacting two-way SMS towards US & Canada phone numbers
Completed - The scheduled maintenance has been completed.
Jun 13, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 06:02 UTC
Scheduled - One of our carriers in the US & Canada is performing a planned maintenance on their service.

When is the maintenance?
13th June 2019 02:00 Hrs EDT - 13th June 2019 06:00 Hrs EDT
13th June 2019 06:00 Hrs UTC - 13th June 2019 10:00 Hrs UTC

What services will be affected?
Inbound/outbound SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#162293
Jun 12, 18:43 UTC
Scheduled Maintenance : Service degradation on incoming calls on multiple sites in US
Completed - The scheduled maintenance has been completed.
Jun 13, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 05:00 UTC
Scheduled - One of our carriers in Saginaw & Springfield in the US is performing a planned maintenance on their service.

When is the maintenance?
13th Jun 2019 01:00 Hrs EDT - 13th Jun 2019 03:30 Hrs EDT
13th Jun 2019 05:00 Hrs UTC - 13th Jun 2019 07:30 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#162288
Jun 12, 19:28 UTC
Jun 12, 2019
Call failures on inbound voice towards Fargo phone numbers in US
Resolved - This incident has been resolved.
Jun 12, 21:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 10:12 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures towards Fargo phone numbers in the US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Jun 12, 06:15 UTC
Call failures on inbound voice towards toll-free phone numbers in US
Resolved - This incident has been resolved.
Jun 12, 20:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 20:00 UTC
Identified - The issue has been identified and we are working with our carrier partner to get the issue resolved at the earliest. We will keep you posted for further updates.
Jun 12, 19:43 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures towards US Toll-free phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support Portal: https://support.plivo.com/support/home
Jun 12, 18:24 UTC
Call failures on inbound voice towards Roanoke phone numbers in US
Resolved - This incident has been resolved.
Jun 12, 17:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 15:18 UTC
Investigating - Our carrier partner is observing inbound voice call failures towards Roanoke phone numbers in US. A small percentage of phone numbers may experience this issue.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support Portal: https://support.plivo.com/support/home
#162263
Jun 12, 11:28 UTC
Call failures on inbound voice towards Lynchburg phone numbers in US
Resolved - This incident has been resolved.
Jun 12, 17:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 15:18 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures towards Lynchburg phone numbers in the US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support Portal: https://support.plivo.com/support/home
#162264
Jun 12, 11:26 UTC
Scheduled Maintenance : Service degradation impacting Toll-Free SMS in the US towards T-Mobile phone numbers
Completed - The scheduled maintenance has been completed.
Jun 12, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 06:15 UTC
Scheduled - Dear Valued Customers,

One of our carriers is performing scheduled maintenance impacting Toll-Free SMS in the US towards T-Mobile phone numbers

When is maintenance?
Tuesday 06/11/2019 23:15 to Wednesday 06/12/2019 03:30 PDT (Wednesday 06/12/2019 - 06:15 to 10:30 UTC)

What services will be affected?
Degradation of service affecting Toll-Free SMS in the US towards T-Mobile phone numbers during the maintenance window.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Jun 11, 05:22 UTC
Jun 11, 2019
Failures on inbound SMS towards Tele2 phone numbers in Sweden
Resolved - This incident has been resolved.
Jun 11, 04:51 UTC
Investigating - We are currently observing inbound SMS failures for a small segment of Tele2 phone numbers in Sweden.

We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Jun 11, 00:39 UTC
Jun 10, 2019
Call failures on inbound voice towards San Luis Obispo phone numbers in US
Resolved - This incident has been resolved.
Jun 10, 23:33 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures
towards San Luis Obispo phone numbers in US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Jun 10, 19:40 UTC
Scheduled Maintenance : Service degradation on two-way Toll-free SMS in US : T Mobile
Completed - The scheduled maintenance has been completed.
Jun 10, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 06:15 UTC
Scheduled - One of our carriers in the US is performing planned maintenance on their service on T Mobile phone numbers in the US.

When is maintenance?
09th June 2019 23:15 Hrs PDT - 10th June 2019 03:30 Hrs PDT
10th June 2019 06:15 Hrs UTC - 10th June 2019 10:30 Hrs UTC

What services will be affected?
Two-way toll-free SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Jun 6, 02:29 UTC
Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers
Completed - The scheduled maintenance has been completed.
Jun 10, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 06:00 UTC
Scheduled - One of our carriers in the US & Canada is performing a planned maintenance on their service.

When is the maintenance?
10th June 2019 02:00 Hrs EDT - 10th June 2019 06:00 Hrs EDT
10th June 2019 06:00 Hrs UTC - 10th June 2019 10:00 Hrs UTC

What services will be affected?
Inbound SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#161306
Jun 4, 10:06 UTC
Jun 9, 2019

No incidents reported.

Jun 8, 2019
Call failures on inbound voice towards Latvia phone numbers
Resolved - This incident has been resolved.
Jun 8, 10:56 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures
towards Latvia phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Jun 8, 09:20 UTC
Jun 7, 2019
Scheduled Maintenance : Service degradation on two-way Shortcode SMS in US : AT&T USA
Completed - The scheduled maintenance has been completed.
Jun 7, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 02:01 UTC
Scheduled - One of our carriers in the US is performing a planned maintenance on their service.

When is the maintenance?
07th June 2019 02:00 Hrs UTC - 07th June 2019 11:00 Hrs UTC

What services will be affected?
Two-way Shortcode SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#161380
Jun 4, 09:11 UTC
Scheduled Maintenance : Service degradation on two-way Toll-free SMS in US : T Mobile
Completed - The scheduled maintenance has been completed.
Jun 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 06:00 UTC
Scheduled - One of our carriers in the US is performing planned maintenance on their service on T Mobile phone numbers in the US.

When is maintenance?
06th June 2019 23:00 Hrs PDT - 07th June 2019 03:00 Hrs PDT
07th June 2019 06:00 Hrs UTC - 07th June 2019 10:00 Hrs UTC

What services will be affected?
Two-way toll-free SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Jun 6, 02:32 UTC
Scheduled Maintenance : Service degradation on two-way Toll-free SMS in US : AT&T USA
Completed - The scheduled maintenance has been completed.
Jun 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 02:01 UTC
Scheduled - One of our carriers in the US is performing a planned maintenance on their service.

When is the maintenance?
06th June 2019 19:00 Hrs PDT - 07th June 2019 03:00 Hrs PDT
07th June 2019 02:00 Hrs UTC - 07th June 2019 10:00 Hrs UTC

What services will be affected?
Two-way toll-free SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#161353
Jun 4, 10:44 UTC
Scheduled Maintenance : Service degradation on incoming calls in Roanoke & Lynchburg in the US
Completed - The scheduled maintenance has been completed.
Jun 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 03:00 UTC
Scheduled - One of our carriers in Roanoke & Lynchburg in the US is performing a planned maintenance on their service.

When is the maintenance?
06th June 2019 23:00 Hrs EDT - 07th June 2019 06:00 Hrs EDT
07th June 2019 03:00 Hrs UTC - 07th June 2019 10:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
May 13, 17:48 UTC
Scheduled Maintenance : Service degradation on incoming calls in Augusta in the US
Completed - The scheduled maintenance has been completed.
Jun 7, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 05:00 UTC
Scheduled - One of our carriers in Augusta in the US is performing a planned maintenance on their service.

When is the maintenance?
07th June 2019 01:00 Hrs EDT - 07th June 2019 05:00 Hrs EDT
07th June 2019 05:00 Hrs UTC - 07th June 2019 09:00 Hrs UTC

What services will be affected?
Inbound voice

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#161868
Jun 6, 17:30 UTC
Jun 6, 2019
Call failures on inbound voice towards Spain phone numbers
Resolved - This incident has been resolved.
Jun 6, 18:09 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures
towards Spain phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Jun 6, 09:33 UTC
Call failures on inbound voice towards South Bend phone numbers in US
Resolved - This incident has been resolved.
Jun 6, 10:10 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures towards South Bend phone numbers in US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Jun 6, 06:13 UTC
Call failures on inbound voice towards Appleton phone numbers in US
Resolved - This incident has been resolved.
Jun 6, 10:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 6, 08:34 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures towards Appleton phone numbers in US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Jun 6, 06:17 UTC
Failures on inbound voice & inbound SMS towards China phone numbers
Resolved - This incident has been resolved.
Jun 6, 06:32 UTC
Investigating - Our carrier partner is observing minor inbound voice call & inbound SMS failures towards China phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Jun 6, 04:30 UTC
Scheduled Maintenance : Service degradation on two-way Shortcode SMS in US : AT&T USA
Completed - The maintenance has been rescheduled
Jun 6, 02:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 02:01 UTC
Scheduled - One of our carriers in the US is performing a planned maintenance on their service.

When is the maintenance?
06th June 2019 02:00 Hrs UTC - 06th June 2019 11:00 Hrs UTC

What services will be affected?
Two-way Shortcode SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#161377
Jun 4, 09:10 UTC
Scheduled Maintenance : Service degradation on two-way Toll-free SMS in US : AT&T USA
Completed - The maintenance has been rescheduled
Jun 6, 02:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 02:01 UTC
Scheduled - One of our carriers in the US is performing a planned maintenance on their service.

When is the maintenance?
05th June 2019 19:00 Hrs PDT - 06th June 2019 03:00 Hrs PDT
06th June 2019 02:00 Hrs UTC - 06th June 2019 10:00 Hrs UTC

What services will be affected?
Two-way toll-free SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#161352
Jun 4, 10:44 UTC
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