All Systems Operational
SMS API Operational
Shortcode SMS   Operational
Regular SMS   Operational
Tollfree SMS   ? Operational
Voice API Operational
PSTN   Operational
SIP & SIP Registrar   Operational
Browser SDK   Operational
Mobile SDK   Operational
Conference   Operational
Recordings   Operational
Text-to-Speech   Operational
Transcription   Operational
SIP Trunking - Zentrunk   Operational
Phone Numbers   Operational
Logs   Operational
REST APIs and XML   Operational
Support Portal   Operational
Management Console   Operational
Plivo Website   ? Operational
Payments and Billing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Credit Management Improvements Nov 25, 05:00-09:00 UTC
Dear Valued Customer,

We will be performing upgrades to optimize the way credits are added and deducted when you use Plivo APIs.

What are we doing?
We are moving credit additions and deductions across all products to dedicated new infrastructure which will ensure better stability and high availability. This maintenance does not require any action from you and the improved credit management will be made available to all prepaid users.

Maintenance Window
Nov 25, 05:00 - 09:00 UTC
We have determined from past data and trends that the time selected for maintenance will be the least disruptive off-peak hours for our customers.

Impact
Although we have made our best effort to ensure that you have no service disruption during this maintenance, you may still experience :
* Intermittent API errors.
* Delay in generation of Call Logs.
* Delay in credit deduction.
* Intermittent issues in accessing the user dashboard.

if you have any questions, please reach out to us at https://support.plivo.com/support/home.

Sincerely,
The Plivo Team
Posted on Nov 20, 19:42 UTC
System Metrics Month Week Day
API Uptime ?
Fetching
API Response Time ?
Fetching
Past Incidents
Nov 23, 2017

No incidents reported today.

Nov 22, 2017
Resolved - Our systems are normal.

For any questions or need support, please reach us at - https://www.plivo.com/contact/support
Nov 22, 20:08 UTC
Monitoring - We have identified and update a few configuration to help address high latencies. We will be monitoring the response times closely
Nov 22, 19:34 UTC
Investigating - We are observing high latencies and are currently investigating the issue
Nov 22, 19:23 UTC
Nov 21, 2017

No incidents reported.

Nov 20, 2017

No incidents reported.

Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 16, 2017

No incidents reported.

Nov 15, 2017

No incidents reported.

Nov 14, 2017

No incidents reported.

Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017
Resolved - Our latency has been at normal response levels. We will continue to monitor latency and keep you posted if there any updates.
Nov 9, 11:43 UTC
Monitoring - We have deployed changes that will improve database performance. We will closely monitor latencies for the next 24 hours.
Nov 9, 09:55 UTC
Identified - We have identified a fix to improve latencies. We should have a fix ready to be deployed soon
Nov 9, 07:25 UTC
Monitoring - The API is stable since Nov 9 4:03 AM UTC (one hour ago), we are still monitoring and will keep you updated.
Nov 9, 05:05 UTC
Investigating - We are experiencing an elevated level of API errors and are currently looking into the issue.
Nov 9, 02:46 UTC