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Plivo

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Messaging API Operational
90 days ago
100.0 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
MMS API Operational
90 days ago
100.0 % uptime
Today
Powerpack SMS Operational
90 days ago
100.0 % uptime
Today
Powerpack MMS Operational
90 days ago
100.0 % uptime
Today
Verify API Operational
90 days ago
100.0 % uptime
Today
Voice API Operational
90 days ago
100.0 % uptime
Today
REST APIs and XML Operational
90 days ago
100.0 % uptime
Today
PSTN Calls Operational
90 days ago
100.0 % uptime
Today
Client Calls (Browser & Mobile) ? Operational
90 days ago
100.0 % uptime
Today
Conference Operational
90 days ago
100.0 % uptime
Today
Recordings Operational
90 days ago
100.0 % uptime
Today
Text-to-Speech Operational
90 days ago
100.0 % uptime
Today
Transcription Operational
90 days ago
100.0 % uptime
Today
Speech Recognition Operational
90 days ago
100.0 % uptime
Today
Endpoint calls (SIP) Operational
90 days ago
100.0 % uptime
Today
BYOC Operational
90 days ago
100.0 % uptime
Today
Answering Machine detection Operational
90 days ago
100.0 % uptime
Today
CDR (Call Detail Records) Operational
Zentrunk - SIP Trunking Operational
90 days ago
100.0 % uptime
Today
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Carrier Partners: Messaging API Operational
90 days ago
100.0 % uptime
Today
Longcode SMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
Shortcode SMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
Toll-free SMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
MMS, USA & Canada Operational
90 days ago
100.0 % uptime
Today
SMS, Mexico & South America Operational
90 days ago
100.0 % uptime
Today
SMS, Asia Operational
90 days ago
100.0 % uptime
Today
SMS, Europe Operational
90 days ago
100.0 % uptime
Today
SMS, Africa Operational
90 days ago
100.0 % uptime
Today
SMS, Oceania Operational
90 days ago
100.0 % uptime
Today
Carrier Partners: Voice API Operational
90 days ago
100.0 % uptime
Today
Voice, North America Operational
90 days ago
100.0 % uptime
Today
Voice, South America Operational
90 days ago
100.0 % uptime
Today
Voice, Europe Operational
90 days ago
100.0 % uptime
Today
Voice, Asia Operational
90 days ago
100.0 % uptime
Today
Voice, Africa Operational
90 days ago
100.0 % uptime
Today
Voice, Oceania Operational
90 days ago
100.0 % uptime
Today
Carrier Partners: Zentrunk - SIP Trunking Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, North America Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, South America Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Europe Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Asia Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Africa Operational
90 days ago
100.0 % uptime
Today
SIP Trunking, Oceania Operational
90 days ago
100.0 % uptime
Today
Console Operational
90 days ago
100.0 % uptime
Today
PHLO Operational
90 days ago
100.0 % uptime
Today
Account & Phone Number APIs Operational
90 days ago
100.0 % uptime
Today
Number Lookup API Operational
90 days ago
100.0 % uptime
Today
Payments and Billing Operational
90 days ago
100.0 % uptime
Today
Support Ticketing System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Maintenance Notification – MMS Platform Jun 1, 2025 04:30-07:30 UTC

Dear Valued Customer,

We will be conducting a planned maintenance on our MMS database infrastructure to improve the reliability and availability of our Messaging platform.

When is the maintenance?
1st June 2025 04:30 UTC - 1st June 2025 07:30 UTC
31st May 2025 21:30 PDT - 1st June 2025 00:30 PDT

What services will be affected?
During this window, you may experience intermittent delays or failures in processing MMS requests.

If you have any questions or require assistance, please reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
Posted on May 21, 2025 - 15:13 UTC
System Metrics Month Week Day
API Uptime ?
Fetching
API Response Time ?
Fetching
May 23, 2025

No incidents reported today.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025
Intermittent SMS & MMS failure
Resolved - Dear Valued Customer,

We recently experienced intermittent SMS and MMS failures.

Our engineering and operations teams promptly investigated and resolved the issue. The root cause was identified, and corrective actions have been implemented to prevent recurrence.

Incident Start Time: 20th May 2025 07:30 UTC
Incident End Time: 20th May 2025 07:50 UTC

If you have any questions or concerns regarding this incident, please contact Plivo Support.
Support portal: https://support.plivo.com/hc/en-us
May 20, 07:30 UTC
May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025
Intermittent Call failures in the Mumbai region
Resolved - This incident has been resolved.
May 14, 12:45 UTC
Monitoring - We will continue to monitor the situation and provide another update as soon as possible.
May 13, 15:59 UTC
Investigating - Dear Valued Customer,

We observed partial/intermittent Call failures in the India region towards Mumbai phone numbers. Calls originating from International Caller IDs towards India were not affected. All other services are operating normally.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
May 13, 14:41 UTC
May 13, 2025
May 12, 2025
Intermittent SMS failure towards India
Resolved - This incident has been resolved.
May 12, 07:30 UTC
Investigating - Dear Valued Customer,

We are currently experiencing a disruption with one of our carrier partners, which is impacting message delivery to India. Our engineering and operations teams are actively working with the carrier to identify the root cause and resolve the issue as quickly as possible.

If you have any questions, please get in touch with Plivo Support.
Support portal: https://support.plivo.com/hc/en-us
May 11, 19:24 UTC
May 11, 2025
Intermittent SMS delivery issue towards India
Resolved - This incident has been resolved.
May 11, 15:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 15:02 UTC
Investigating - Dear Valued Customer,

We are currently experiencing a disruption with one of our carrier partners, which is impacting message delivery to India. Our engineering and operations teams are actively working with the carrier to identify the root cause and resolve the issue as quickly as possible.

If you have any questions, please get in touch with Plivo Support.
Support portal: https://support.plivo.com/hc/en-us
May 11, 14:14 UTC
May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

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