Investigating - Dear Valued Customer,
One of our carrier partners is currently observing Inbound/Outbound MMS delivery delays towards Verizon phone numbers in US. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#75273
Oct 24, 2024 - 16:21 UTC
One of our carrier partners is currently observing Inbound/Outbound MMS delivery delays towards Verizon phone numbers in US. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#75273
Oct 24, 2024 - 16:21 UTC
Investigating - Dear Valued Customer,
Our carrier partner is currently encountering delays with the process of linking 10 DLC numbers in US. As a result, users may experience issues when associating T-mobile numbers with their 10DLC campaigns. Existing campaigns will not face any problems.
We are actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#74399 #74401#74412 #74545 #75024#75090
Oct 11, 2024 - 15:25 UTC
Our carrier partner is currently encountering delays with the process of linking 10 DLC numbers in US. As a result, users may experience issues when associating T-mobile numbers with their 10DLC campaigns. Existing campaigns will not face any problems.
We are actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#74399 #74401#74412 #74545 #75024#75090
Oct 11, 2024 - 15:25 UTC
Messaging API
Operational
SMS API
Operational
MMS API
Operational
Powerpack SMS
Operational
Powerpack MMS
Operational
Voice API
Operational
REST APIs and XML
Operational
PSTN Calls
Operational
Client Calls (Browser & Mobile)
?
Operational
Conference
Operational
Recordings
Operational
Text-to-Speech
Operational
Transcription
Operational
Speech Recognition
Operational
Endpoint calls (SIP)
Operational
BYOC
Operational
Answering Machine detection
Operational
CDR (Call Detail Records)
Operational
Zentrunk - SIP Trunking
Operational
SIP Trunking
Operational
Carrier Partners: Messaging API
Degraded Performance
Longcode SMS, USA & Canada
Operational
Shortcode SMS, USA & Canada
Operational
Toll-free SMS, USA & Canada
Operational
MMS, USA & Canada
Degraded Performance
SMS, Mexico & South America
Operational
SMS, Asia
Operational
SMS, Europe
Operational
SMS, Africa
Operational
SMS, Oceania
Operational
Carrier Partners: Voice API
Operational
Voice, North America
Operational
Voice, South America
Operational
Voice, Europe
Operational
Voice, Asia
Operational
Voice, Africa
Operational
Voice, Oceania
Operational
Carrier Partners: Zentrunk - SIP Trunking
Operational
SIP Trunking, North America
Operational
SIP Trunking, South America
Operational
SIP Trunking, Europe
Operational
SIP Trunking, Asia
Operational
SIP Trunking, Africa
Operational
SIP Trunking, Oceania
Operational
Console
Operational
PHLO
Operational
Account & Phone Number APIs
Operational
Number Lookup API
Operational
Payments and Billing
Operational
Support Ticketing System
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers
Oct 30, 2024 04:30-07:00 UTC
Dear Valued Customer,
One of our carriers is performing planned maintenance on their service-affecting Two-way Tollfree SMS and MMS towards the US and Canada phone numbers.
When is the maintenance?
30th October 2024 04:30 - 30th October 2024 07:00 UTC
29th October 2024 21:30 - 30th October 2024 00:00 PDT
What services will be affected?
Inbound/Outbound Tollfree SMS and MMS
What is the impact?
During this maintenance window customers could experience possible latency with both Inbound and Outbound Tollfree SMS and MMS.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#75305
Posted on Oct 24, 2024 - 21:51 UTC
One of our carriers is performing planned maintenance on their service-affecting Two-way Tollfree SMS and MMS towards the US and Canada phone numbers.
When is the maintenance?
30th October 2024 04:30 - 30th October 2024 07:00 UTC
29th October 2024 21:30 - 30th October 2024 00:00 PDT
What services will be affected?
Inbound/Outbound Tollfree SMS and MMS
What is the impact?
During this maintenance window customers could experience possible latency with both Inbound and Outbound Tollfree SMS and MMS.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#75305
Posted on Oct 24, 2024 - 21:51 UTC
Scheduled Maintenance : Service degradation on Voice Calls in the Singapore region
Oct 30, 2024 14:00-17:00 UTC
Dear Valued Customer,
One of our carrier in Singapore is performing planned maintenance on their service which might impact Inbound calls on the Singapore domestic routes. Calls originating from International Caller IDs towards Singapore will not be impacted.
When is the maintenance?
30th October 2024 14:00 - 30th October 2024 17:00 UTC
30th October2024 07:00 - 30th October 2024 10:00 PDT
What services will be affected?
Inbound Calls
What is the impact?
Inbound calls on the Singapore domestic routes would be impacted.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#75129
Posted on Oct 23, 2024 - 07:38 UTC
One of our carrier in Singapore is performing planned maintenance on their service which might impact Inbound calls on the Singapore domestic routes. Calls originating from International Caller IDs towards Singapore will not be impacted.
When is the maintenance?
30th October 2024 14:00 - 30th October 2024 17:00 UTC
30th October2024 07:00 - 30th October 2024 10:00 PDT
What services will be affected?
Inbound Calls
What is the impact?
Inbound calls on the Singapore domestic routes would be impacted.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#75129
Posted on Oct 23, 2024 - 07:38 UTC
Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers
Oct 31, 2024 03:00-07:00 UTC
Dear Valued Customer,
One of our carriers is performing planned maintenance on their service-affecting Two-way Tollfree SMS and MMS towards the US and Canada phone numbers.
When is the maintenance?
31st October 2024 03:00 - 31st October 2024 07:00 UTC
30th October 2024 20:00 - 31st October 2024 00:00 PDT
What services will be affected?
Inbound/Outbound Tollfree SMS and MMS
What is the impact?
During this maintenance window customers could experience possible latency with both Inbound and Outbound Tollfree SMS and MMS.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#73480
Posted on Sep 30, 2024 - 06:09 UTC
One of our carriers is performing planned maintenance on their service-affecting Two-way Tollfree SMS and MMS towards the US and Canada phone numbers.
When is the maintenance?
31st October 2024 03:00 - 31st October 2024 07:00 UTC
30th October 2024 20:00 - 31st October 2024 00:00 PDT
What services will be affected?
Inbound/Outbound Tollfree SMS and MMS
What is the impact?
During this maintenance window customers could experience possible latency with both Inbound and Outbound Tollfree SMS and MMS.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#73480
Posted on Sep 30, 2024 - 06:09 UTC