Investigating - We are currently observing outbound SMS delivery delays from a small segment of SMS towards Grameenphone, Bangladesh. All other SMS services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Feb 20, 12:13 UTC
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Feb 20, 12:13 UTC
SMS API
Degraded Performance
Shortcode SMS
Operational
Regular SMS
Degraded Performance
Tollfree SMS
?
Operational
Voice API
Operational
PSTN
Operational
SIP & SIP Registrar
Operational
SDK
?
Operational
Conference
Operational
Recordings
Operational
Text-to-Speech
Operational
Transcription
Operational
SIP Trunking
Operational
Zentrunk
Operational
BYOC
Operational
Phone Numbers
?
Operational
Logs
?
Operational
REST APIs and XML
Operational
Support Portal
Operational
Management Console
Operational
Plivo Website
?
Operational
Payments and Billing
Operational
Signup and verification
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Scheduled Maintenance : Service degradation impacting Inbound\Outbound Shortcode SMS in US towards US Cellular numbers
Feb 21, 07:00-10:00 UTC
One of our carriers in US is performing a planned maintenance on their service.
When is the maintenance?
21st Feb 2019 07:00 Hrs UTC - 21st Feb 2019 10:00 Hrs UTC
What services will be affected?
Inbound/Outbound Shortcode SMS in US towards US Cellular numbers
What is the impact?
You may experience some latency of approximately 30 minutes.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Posted on Feb 20, 12:27 UTC
When is the maintenance?
21st Feb 2019 07:00 Hrs UTC - 21st Feb 2019 10:00 Hrs UTC
What services will be affected?
Inbound/Outbound Shortcode SMS in US towards US Cellular numbers
What is the impact?
You may experience some latency of approximately 30 minutes.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Posted on Feb 20, 12:27 UTC
Scheduled Maintenance : Service degradation on two way SMS in the US : T-Mobile
Feb 21, 08:00-11:00 UTC
One of our carriers in the US is performing planned maintenance on their service.
When is the maintenance?
21st Feb 2019 08:00 Hrs UTC - 21st Feb 2019 11:00 Hrs UTC
21st Feb 2019 00:00 Hrs PST - 21st Feb 2019 03:00 Hrs PST
21st Feb 2019 03:00 Hrs EST - 21st Feb 2019 06:00 Hrs EST
What services will be affected?
incoming SMS.
What is the impact?
You may experience some delay in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Posted on Feb 20, 00:16 UTC
When is the maintenance?
21st Feb 2019 08:00 Hrs UTC - 21st Feb 2019 11:00 Hrs UTC
21st Feb 2019 00:00 Hrs PST - 21st Feb 2019 03:00 Hrs PST
21st Feb 2019 03:00 Hrs EST - 21st Feb 2019 06:00 Hrs EST
What services will be affected?
incoming SMS.
What is the impact?
You may experience some delay in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Posted on Feb 20, 00:16 UTC
Scheduled Maintenance : Service degradation impacting Inbound\Outbound Short Code SMS towards US numbers
Feb 23, 00:00-04:00 UTC
Dear Valued Customers,
One of our carriers is performing scheduled maintenance impacting Inbound\outbound Short Code SMS
towards US numbers.
When is the maintenance?
Friday 02/22/2019 - 16:00 - 20:00 PDT (Saturday 02/23/2019 - 00:00 to 04:00 UTC)
What services will be affected?
Degradation of service affecting delay in delivery in Inbound\Outbound Short Code SMS towards US numbers during the maintenance window.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Posted on Jan 31, 18:07 UTC
One of our carriers is performing scheduled maintenance impacting Inbound\outbound Short Code SMS
towards US numbers.
When is the maintenance?
Friday 02/22/2019 - 16:00 - 20:00 PDT (Saturday 02/23/2019 - 00:00 to 04:00 UTC)
What services will be affected?
Degradation of service affecting delay in delivery in Inbound\Outbound Short Code SMS towards US numbers during the maintenance window.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Posted on Jan 31, 18:07 UTC
Scheduled Maintenance : Service degradation impacting Inbound Voice in United Kingdom
Feb 23, 00:01-08:01 UTC
Dear Valued Customers,
One of our carriers is performing scheduled maintenance impacting Inbound Voice in the United Kingdom.
When is maintenance?
Friday 02/22/2019 - 16:01 - Saturday 12/23/2019 00:01 PDT (Saturday 02/23/2019 - 00:01 to 08:01 UTC)
What services will be affected?
Possible degradation of Inbound Voice calls in the United Kingdom.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Posted on Feb 12, 16:39 UTC
One of our carriers is performing scheduled maintenance impacting Inbound Voice in the United Kingdom.
When is maintenance?
Friday 02/22/2019 - 16:01 - Saturday 12/23/2019 00:01 PDT (Saturday 02/23/2019 - 00:01 to 08:01 UTC)
What services will be affected?
Possible degradation of Inbound Voice calls in the United Kingdom.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Posted on Feb 12, 16:39 UTC
Scheduled Maintenance : Service degradation on inbound SMS in Australia, Austria, Czech Republic, Estonia, Germany, Switzerland, Hungary, Israel, Finland, Norway, Poland, Pakistan, Sweden, Hong Kong, Lithuania.
Feb 28, 02:00-04:00 UTC
One of our carriers in Australia, Austria, Czech Republic, Estonia, Germany, Switzerland, Hungary, Israel, Finland, Norway, Poland, Pakistan, Sweden, Hong Kong, Lithuania is performing planned maintenance on their service.
When is the maintenance?
28th Feb 2019 02:00 Hrs UTC - 28th Feb 2019 04:00 Hrs UTC
27th Feb 2019 18:00 Hrs PST - 27th Feb 2019 20:00 Hrs PST
27th Feb 2019 21:00 Hrs EST - 27th Feb 2019 23:00 Hrs EST
What services will be affected?
Inbound SMS.
What is the impact?
You may experience some delay in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Posted on Feb 15, 18:20 UTC
When is the maintenance?
28th Feb 2019 02:00 Hrs UTC - 28th Feb 2019 04:00 Hrs UTC
27th Feb 2019 18:00 Hrs PST - 27th Feb 2019 20:00 Hrs PST
27th Feb 2019 21:00 Hrs EST - 27th Feb 2019 23:00 Hrs EST
What services will be affected?
Inbound SMS.
What is the impact?
You may experience some delay in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Posted on Feb 15, 18:20 UTC
Scheduled Maintenance : Service degradation impacting Inbound Voice in Switzerland
Mar 2, 22:00 - Mar 3, 07:00 UTC
Dear Valued Customers,
One of our carriers is performing scheduled maintenance impacting Inbound Voice in Switzerland.
When is maintenance?
Saturday 03/02/2019 - 14:00 - 23:00 PDT (Saturday 03/02/2019 - 22:00 to Sunday 03/03/2019 07:00 UTC)
What services will be affected?
Degradation of Inbound Voice calls by few milliseconds in the start and end of the maintenance period in Switzerland
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Posted on Feb 12, 16:53 UTC
One of our carriers is performing scheduled maintenance impacting Inbound Voice in Switzerland.
When is maintenance?
Saturday 03/02/2019 - 14:00 - 23:00 PDT (Saturday 03/02/2019 - 22:00 to Sunday 03/03/2019 07:00 UTC)
What services will be affected?
Degradation of Inbound Voice calls by few milliseconds in the start and end of the maintenance period in Switzerland
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Posted on Feb 12, 16:53 UTC