Monitoring - A fix has been implemented and we are monitoring the results.
Feb 21, 15:40 UTC
Feb 21, 15:40 UTC
Investigating - Our carrier partner is observing minor inbound Voice call failures and inbound SMS failures in Toledo,OH.A small percentage of phone numbers may experience call failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#184112
Feb 21, 15:40 UTC
We're actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#184112
Feb 21, 15:40 UTC
SMS API
Operational
Shortcode SMS
Operational
Regular SMS
Operational
Tollfree SMS
?
Operational
Voice API
Operational
PSTN
Operational
SIP & SIP Registrar
Operational
SDK
?
Operational
Conference
Operational
Recordings
Operational
Text-to-Speech
Operational
Transcription
Operational
SIP Trunking
Operational
Zentrunk
Operational
BYOC
Operational
Phone Numbers
?
Operational
Logs
?
Operational
REST APIs and XML
Operational
Support Portal
Operational
Management Console
Operational
Plivo Website
?
Operational
Payments and Billing
Operational
Signup and verification
Operational
PHLO
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Scheduled Maintenance : Service degradation on inbound SMS in multiple countries
Feb 24, 04:00-07:00 UTC
One of our carriers in Korea, France and Indonesia is performing planned maintenance on its service.
When is maintenance?
24th Feb 2020 04:00 Hrs GMT - 24th Feb 2020 07:00 Hrs GMT
24th Feb 2020 04:00 Hrs UTC - 24th Feb 2020 07:00 Hrs UTC
What services will be affected?
Inbound SMS
What is the impact?
You may experience some delays in Inbound SMS
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#183367
Posted on Feb 10, 12:01 UTC
When is maintenance?
24th Feb 2020 04:00 Hrs GMT - 24th Feb 2020 07:00 Hrs GMT
24th Feb 2020 04:00 Hrs UTC - 24th Feb 2020 07:00 Hrs UTC
What services will be affected?
Inbound SMS
What is the impact?
You may experience some delays in Inbound SMS
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#183367
Posted on Feb 10, 12:01 UTC
Scheduled Maintenance : Service degradation on Inbound SMS in South Africa
Feb 24, 22:00 - Feb 25, 04:00 UTC
One of our carriers in South Africa is performing planned maintenance on its service.
When is maintenance?
24th February 2020 22:00 UTC - 25th February 2020 04:00 UTC
What services will be affected?
Inbound SMS
What is the impact?
You may experience some delays in Inbound SMS.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#183880
Posted on Feb 19, 11:54 UTC
When is maintenance?
24th February 2020 22:00 UTC - 25th February 2020 04:00 UTC
What services will be affected?
Inbound SMS
What is the impact?
You may experience some delays in Inbound SMS.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#183880
Posted on Feb 19, 11:54 UTC
Scheduled Maintenance: Service degradation on two-way short-code SMS towards the US phonenumbers
Feb 26, 02:30-12:30 UTC
One of our carriers in the US is performing planned maintenance on their service
When is the maintenance?
Start: 26th February 2020 02:30 UTC
End: 26th February 2020 12:30 UTC
What services will be affected?
Two-way Short-code SMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#184136
Posted on Feb 22, 00:27 UTC
When is the maintenance?
Start: 26th February 2020 02:30 UTC
End: 26th February 2020 12:30 UTC
What services will be affected?
Two-way Short-code SMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#184136
Posted on Feb 22, 00:27 UTC
Scheduled Maintenance: Service degradation on two-way short-code SMS towards the US phone numbers
Feb 27, 02:30-12:30 UTC
One of our carriers in the US is performing planned maintenance on their service
When is the maintenance?
Start: 26th February 2020 02:30 UTC
End: 26th February 2020 12:30 UTC
What services will be affected?
Two-way Short-code SMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#184137
Posted on Feb 22, 00:35 UTC
When is the maintenance?
Start: 26th February 2020 02:30 UTC
End: 26th February 2020 12:30 UTC
What services will be affected?
Two-way Short-code SMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#184137
Posted on Feb 22, 00:35 UTC
Scheduled Maintenance: PHLO
Mar 1, 05:00-06:00 UTC
PHLO will be undergoing a scheduled maintenance during the below mentioned window.
When is the maintenance?
Start: 1st March 2020 05:00 UTC
End: 1st March 2020 06:00 UTC
What services will be affected?
PHLO.
What is the impact?
This will be a complete downtime for all PHLO related actions.
PHLOs can not be created, updated, deleted and run in the maintenance window.
Posted on Feb 20, 13:56 UTC
When is the maintenance?
Start: 1st March 2020 05:00 UTC
End: 1st March 2020 06:00 UTC
What services will be affected?
PHLO.
What is the impact?
This will be a complete downtime for all PHLO related actions.
PHLOs can not be created, updated, deleted and run in the maintenance window.
Posted on Feb 20, 13:56 UTC
Scheduled Maintenance: Console
Mar 1, 05:00-06:00 UTC
Console will be undergoing scheduled maintenance during the below period.
When is the maintenance?
Start: 1st March 2020 05:00 UTC
End: 1st March 2020 06:00 UTC
What services will be affected?
Console.
What is the impact?
This will be a minor downtime for invited users actions.
Manage users section(invite/edit/delete) will not be available. Access for invited users will also fail on console pages.
Apologies for any inconvenience that this may cause.
Posted on Feb 20, 13:59 UTC
When is the maintenance?
Start: 1st March 2020 05:00 UTC
End: 1st March 2020 06:00 UTC
What services will be affected?
Console.
What is the impact?
This will be a minor downtime for invited users actions.
Manage users section(invite/edit/delete) will not be available. Access for invited users will also fail on console pages.
Apologies for any inconvenience that this may cause.
Posted on Feb 20, 13:59 UTC
Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in Canada
Mar 8, 05:00-10:00 UTC
One of our carriers in Canada is performing a planned maintenance on their service.
When is the maintenance?
Start: 8th March 2020 05:00 UTC
End: 8th March 2020 10:00 UTC
What services will be affected?
Two-way toll-free SMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#180332
Posted on Jan 9, 16:27 UTC
When is the maintenance?
Start: 8th March 2020 05:00 UTC
End: 8th March 2020 10:00 UTC
What services will be affected?
Two-way toll-free SMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#180332
Posted on Jan 9, 16:27 UTC
Scheduled Maintenance: Service degradation on two-way shortcode SMS in the US towards Sprint USA phone numbers
Mar 14, 20:00 - Mar 15, 01:00 UTC
One of our carriers in the US towards Sprint USA phone numbers is performing planned maintenance on their service
When is the maintenance?
Start: 14th March 2020 20:00 UTC
End: 15th March 2020 01:00 UTC
What services will be affected?
Two-way Short-code SMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#183696
Posted on Feb 14, 22:31 UTC
When is the maintenance?
Start: 14th March 2020 20:00 UTC
End: 15th March 2020 01:00 UTC
What services will be affected?
Two-way Short-code SMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#183696
Posted on Feb 14, 22:31 UTC
Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in Canada
Mar 15, 04:00-10:00 UTC
One of our carriers in Canada is performing a planned maintenance on their service.
When is the maintenance?
Start: 15th March 2020 04:00 UTC
End: 15th March 2020 10:00 UTC
What services will be affected?
Two-way toll-free SMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#182293
Posted on Jan 30, 18:03 UTC
When is the maintenance?
Start: 15th March 2020 04:00 UTC
End: 15th March 2020 10:00 UTC
What services will be affected?
Two-way toll-free SMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#182293
Posted on Jan 30, 18:03 UTC