Investigating - Our carrier partner is observing minor inbound voice call failures and inbound SMS failures towards the US phone numbers in Mansfield, OH. A small percentage of phone numbers may experience failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180894
Jan 18, 17:50 UTC
SMS API Operational
90 days ago
100.0 % uptime
Today
Shortcode SMS Operational
90 days ago
100.0 % uptime
Today
Regular SMS Operational
90 days ago
100.0 % uptime
Today
Tollfree SMS ? Operational
90 days ago
100.0 % uptime
Today
Voice API Operational
90 days ago
99.99 % uptime
Today
PSTN Operational
90 days ago
100.0 % uptime
Today
SIP & SIP Registrar Operational
90 days ago
99.99 % uptime
Today
SDK ? Operational
90 days ago
99.99 % uptime
Today
Conference Operational
90 days ago
100.0 % uptime
Today
Recordings Operational
90 days ago
100.0 % uptime
Today
Text-to-Speech Operational
90 days ago
100.0 % uptime
Today
Transcription Operational
90 days ago
100.0 % uptime
Today
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Zentrunk Operational
90 days ago
100.0 % uptime
Today
BYOC Operational
90 days ago
100.0 % uptime
Today
Phone Numbers ? Operational
90 days ago
99.98 % uptime
Today
Logs ? Operational
90 days ago
100.0 % uptime
Today
REST APIs and XML Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Management Console Operational
90 days ago
99.96 % uptime
Today
Plivo Website ? Operational
90 days ago
100.0 % uptime
Today
Payments and Billing Operational
90 days ago
100.0 % uptime
Today
Signup and verification Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
One of our carriers in South Africa is performing planned maintenance on its service.

When is maintenance?
19 January 2020 22:00 UTC - 20 January 2020 04:00 UTC

What services will be affected?
Inbound SMS

What is the impact?
You may experience some delays in Inbound SMS.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#180759
Posted on Jan 16, 11:06 UTC
One of our carriers in Japan is performing planned maintenance on its service.

Maintenance time:
Start time: 2020-01-26, 18:00 GMT
End time: 2020-01-26, 23:59 GMT

Estimated impact: Some calls might be disconnected

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#180637
Posted on Jan 14, 16:39 UTC
One of our carriers is performing planned maintenance on its service.

When is maintenance?
27th January 2019 04:00 Hrs UTC - 27th January 2019 07:00 Hrs UTC
23rd January 2019 04:00 Hrs GMT - 27th January 2019 07:00 Hrs GMT


What services will be affected?
Inbound SMS

What is the impact?
You may experience some delays in Inbound SMS.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#180288
Posted on Jan 8, 16:10 UTC
One of our carriers in Canada is performing a planned maintenance on their service.

When is the maintenance?
Start: 8th March 2020 05:00 UTC
End: 8th March 2020 10:00 UTC

What services will be affected?
Two-way toll-free SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#180332
Posted on Jan 9, 16:27 UTC
API Uptime ?
Fetching
API Response Time ?
Fetching
Past Incidents
Jan 18, 2020
Resolved - This incident has been resolved.
Jan 18, 17:54 UTC
Identified - Our carrier partner is observing minor inbound Voice call failures and inbound SMS failures in the US towards Marquette, MI. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180706
Jan 15, 18:53 UTC
Resolved - This incident has been resolved.
Jan 18, 10:01 UTC
Identified - Our carrier partner is observing minor inbound Voice call failures and inbound SMS failures in the US towards Charlottesville, VA. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180889
Jan 18, 07:31 UTC
Completed - The scheduled maintenance has been completed.
Jan 18, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 00:00 UTC
Scheduled - One of our carriers in the US is performing a planned maintenance on their service.

When is the maintenance?
18th Jan 12:00 GMT - 18th Jan 04:00 GMT
18th Jan 12:00 UTC - 18th Jan 04:00 UTC

What services will be affected?
Two-way short-code SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#180837
Jan 17, 08:10 UTC
Jan 17, 2020
Resolved - This incident has been resolved.
Jan 17, 16:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 23:47 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures and inbound SMS failures towards the US phone numbers in Appleton, WI. A small percentage of phone numbers may experience failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180812
Jan 16, 21:23 UTC
Resolved - This incident has been resolved.
Jan 17, 15:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 23:46 UTC
Investigating - Our carrier partner is observing minor inbound Voice call failures and inbound SMS failures in the US towards South Bend, IN. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180805
Jan 16, 20:06 UTC
Jan 16, 2020
Resolved - This incident has been resolved.
Incident lasted from 16 January 2020 18:48 UTC - 16 January 2020 20:01 UTC.
Jan 16, 22:00 UTC
Investigating - We are currently observing two-way SMS delivery delays for a small segment of SMS towards the US & Canada phone numbers.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180795
Jan 16, 21:51 UTC
Resolved - This incident has been resolved
Jan 16, 21:38 UTC
Identified - The issue has been implemented and a fix is being implemented
Jan 16, 19:40 UTC
Investigating - We are currently observing two-way SMS delivery delays for a small segment of SMS towards the US and Canada phone numbers.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180797
Jan 16, 19:12 UTC
Resolved - This incident has been resolved.
Jan 16, 20:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results
Jan 16, 19:32 UTC
Identified - The issue has been identified and a fix is being implemented
Jan 16, 19:18 UTC
Investigating - We are currently observing two-way SMS delivery delays for a small segment of SMS towards the US phone numbers.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180794
Jan 16, 18:52 UTC
Resolved - This incident has been resolved.
Jan 16, 16:33 UTC
Investigating - Our carrier partner is observing minor inbound Voice call failures and inbound SMS failures in the US towards South Bend, IN. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180776
Jan 16, 16:07 UTC
Completed - The scheduled maintenance has been completed.
Jan 16, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 02:02 UTC
Scheduled - One of our carriers in US is performing a planned maintenance on their service.

When is the maintenance?
Start: 15th January 2020 18:00 PT
End: 16th January 2020 04:00 PT

What services will be affected?
Two-way toll-free SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#180636
Jan 14, 15:35 UTC
Completed - The scheduled maintenance has been completed.
Jan 16, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 02:02 UTC
Scheduled - One of our carriers in the US is performing a planned maintenance on their service.

When is the maintenance?
16th January 2020 02:00 GMT to 16th January 12:00 GMT
16th January 2020 02:00 UTC to 16th January 12:00 UTC

What services will be affected?
Two-way short-code SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#180561
Jan 13, 22:32 UTC
Resolved - This incident has been resolved.
Jan 16, 08:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 00:27 UTC
Investigating - Our carrier partner is observing minor inbound Voice call failures and inbound SMS failures in the US towards Carlisle, PA. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180650
Jan 14, 20:51 UTC
Jan 15, 2020
Completed - The scheduled maintenance has been completed.
Jan 15, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 02:01 UTC
Scheduled - One of our carriers in US is performing a planned maintenance on their service.

When is the maintenance?
Start: 14th January 2020 18:00 PT
End: 15th January 2020 04:00 PT

What services will be affected?
Two-way toll-free SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#180635
Jan 14, 15:30 UTC
Jan 13, 2020
Completed - The scheduled maintenance has been completed.
Jan 13, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 08:00 UTC
Scheduled - One of our carriers in the US and Canada is performing a planned maintenance on their service.

When is the maintenance?
13th January 2020 00:00 PDT to 13th January 03:00 PDT
13th January 2020 08:00 UTC to 13th January 11:00 UTC

What services will be affected?
Two-way toll-free SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#180345
Jan 9, 19:59 UTC
Jan 12, 2020
Resolved - This incident has been resolved.
Jan 12, 07:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 11, 02:41 UTC
Investigating - We are currently observing Inbound SMS delivery delays for a small segment of SMS towards US & Canada phone numbers.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180446
Jan 11, 01:03 UTC
Jan 11, 2020
Resolved - This incident has been resolved.
Jan 11, 05:10 UTC
Identified - Our carrier partner is observing minor inbound Voice call failures and inbound SMS failures in the US towards Worthington. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180438
Jan 10, 21:06 UTC
Jan 10, 2020
Completed - The scheduled maintenance has been completed.
Jan 10, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 06:00 UTC
Scheduled - One of our carriers in the US and Canada is performing a planned maintenance on their service.

When is the maintenance?
9th January 2020 21:00 PDT to 10th January 03:00 PDT
10th January 2020 06:00 UTC to 10th January 11:00 UTC

What services will be affected?
Two-way toll-free SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#180343
Jan 9, 19:54 UTC
Resolved - This incident has been resolved.
Jan 10, 10:58 UTC
Identified - Our carrier partner is observing minor inbound Voice call failures and inbound SMS failures towards South Bend. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180380
Jan 10, 07:37 UTC
Jan 9, 2020
Resolved - This incident has been resolved.
Jan 9, 21:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results
Jan 9, 17:45 UTC
Identified - Our carrier partner is observing minor inbound voice call failures and inbound SMS failures towards South Bend . A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180302
Jan 9, 02:55 UTC
Resolved - This incident has been resolved.
Jan 9, 19:58 UTC
Identified - Our carrier partner is observing minor inbound voice call failures and inbound SMS failures towards Appleton, WI. A small percentage of phone numbers may experience failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180320
Jan 9, 09:31 UTC
Resolved - This incident has been resolved
Jan 9, 02:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results
Jan 8, 21:03 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures and inbound SMS failures towards South Bend . A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180291
Jan 8, 17:34 UTC
Jan 8, 2020
Resolved - This incident has been resolved.
Jan 8, 15:50 UTC
Investigating - We are currently observing two-way regular SMS delivery delays for a small segment of SMS towards the US phone numbers. All other SMS services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180280
Jan 8, 15:06 UTC
Jan 7, 2020
Resolved - This incident has been resolved.
Jan 7, 07:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 7, 01:49 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures and inbound SMS failures towards Appleton & Green Bay, Wisconsin . A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180184
Jan 6, 22:38 UTC
Jan 6, 2020
Resolved - This incident has been resolved.
Jan 6, 11:58 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures and inbound SMS failures towards Brazil phone numbers in Fortaleza. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#180119
Jan 6, 03:35 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 08:00 UTC
Scheduled - One of our carriers in the US & Canada is performing a no planned maintenance on their messaging service for 3 weeks and 3 days

When is the maintenance?
13th December 00:00 PDT - 6th January
13th December 08:00 UTC - 6th January

What services will be affected?
Two-way toll-free SMS.

What is the impact?
You may experience some delays in delivery.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#178135
Dec 11, 17:21 UTC
Jan 5, 2020

No incidents reported.

Jan 4, 2020

No incidents reported.