Update - We are continuing to investigate this issue.
Aug 19, 14:02 UTC
Aug 19, 14:02 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures towards Latvia phone numbers in Europe. A small percentage of phone numbers may experience call failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167909
Aug 19, 14:00 UTC
We're actively working with our carrier partner to get this issue resolved as soon as possible.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167909
Aug 19, 14:00 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 19, 11:05 UTC
Aug 19, 11:05 UTC
Investigating - Our carrier partner is observing minor inbound voice call failures towards Charlottesville phone numbers in US. A small percentage of phone numbers may experience call failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.Support portal: https://support.plivo.com/support/home/new
Aug 18, 21:41 UTC
We're actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.Support portal: https://support.plivo.com/support/home/new
Aug 18, 21:41 UTC
SMS API
Operational
Shortcode SMS
Operational
Regular SMS
Operational
Tollfree SMS
?
Operational
Voice API
Degraded Performance
PSTN
Degraded Performance
SIP & SIP Registrar
Operational
SDK
?
Operational
Conference
Operational
Recordings
Operational
Text-to-Speech
Operational
Transcription
Operational
SIP Trunking
Operational
Zentrunk
Operational
BYOC
Operational
Phone Numbers
?
Operational
Logs
?
Operational
REST APIs and XML
Operational
Support Portal
Operational
Management Console
Operational
Plivo Website
?
Operational
Payments and Billing
Operational
Signup and verification
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Scheduled Maintenance : Service degradation on incoming calls in Pleasantville, Lynchburg, Marquette, Abilene & Fargo in the US
Aug 20, 04:00-10:00 UTC
Scheduled
One of our carriers in Pleasantville, Lynchburg, Marquette, Abilene & Fargo in the US is performing a planned maintenance on their service.
When is the maintenance?
20th August 2019 00:00 Hrs EDT - 20th August 2019 06:00 Hrs EDT
20th August 2019 04:00 Hrs UTC - 20th August 2019 10:00 Hrs UTC
What services will be affected?
Inbound voice
What is the impact?
You may experience some delays in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167928
Posted on Aug 19, 16:02 UTC
One of our carriers in Pleasantville, Lynchburg, Marquette, Abilene & Fargo in the US is performing a planned maintenance on their service.
When is the maintenance?
20th August 2019 00:00 Hrs EDT - 20th August 2019 06:00 Hrs EDT
20th August 2019 04:00 Hrs UTC - 20th August 2019 10:00 Hrs UTC
What services will be affected?
Inbound voice
What is the impact?
You may experience some delays in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167928
Posted on Aug 19, 16:02 UTC
Scheduled Maintenance : Service degradation impacting inbound voice in India
Aug 20, 18:30 - Aug 21, 00:30 UTC
One of our carriers in India is performing planned maintenance on their service.
When is the maintenance?
20th Aug 2019 18:30 Hrs UTC - 21st Aug 2019 00:30 Hrs UTC
What services will be affected?
Inbound voice in India.
What is the impact?
You may experience some delays in delivery for approximately 30 minutes during the planned work.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167610
Posted on Aug 14, 18:28 UTC
When is the maintenance?
20th Aug 2019 18:30 Hrs UTC - 21st Aug 2019 00:30 Hrs UTC
What services will be affected?
Inbound voice in India.
What is the impact?
You may experience some delays in delivery for approximately 30 minutes during the planned work.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167610
Posted on Aug 14, 18:28 UTC
Scheduled Maintenance : Service degradation on inbound calls in Springfield in the US
Aug 21, 01:00-07:00 UTC
One of our carriers in Springfield , MO in US is performing a planned maintenance on their service.
When is the maintenance?
21st August 2019 01:00 Hrs EDT - 21st August 20199 07:00 Hrs EDT
21st August 2019 05:00 Hrs UTC - 21st August 2019 11:00 Hrs UTC
What services will be affected?
Inbound voice
What is the impact?
You may experience some delays in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#166859
Posted on Aug 6, 01:46 UTC
When is the maintenance?
21st August 2019 01:00 Hrs EDT - 21st August 20199 07:00 Hrs EDT
21st August 2019 05:00 Hrs UTC - 21st August 2019 11:00 Hrs UTC
What services will be affected?
Inbound voice
What is the impact?
You may experience some delays in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#166859
Posted on Aug 6, 01:46 UTC
Scheduled Maintenance : Service degradation on regular SMS in US : Verizon
Aug 21, 02:00-04:00 UTC
One of our carriers in the US is performing planned maintenance on their service.
When is the maintenance?
20th Aug 2019 21:00 Hrs CDT - 20th Aug 2019 23:00 Hrs CDT
21st Aug 2019 02:00 Hrs UTC - 21st Aug 2019 04:00 Hrs UTC
What services will be affected?
Regular SMS.
What is the impact?
You may experience some delays in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167599
Posted on Aug 14, 18:59 UTC
When is the maintenance?
20th Aug 2019 21:00 Hrs CDT - 20th Aug 2019 23:00 Hrs CDT
21st Aug 2019 02:00 Hrs UTC - 21st Aug 2019 04:00 Hrs UTC
What services will be affected?
Regular SMS.
What is the impact?
You may experience some delays in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167599
Posted on Aug 14, 18:59 UTC
Scheduled Maintenance : Service degradation on incoming calls in Abilene & Duluth in the US
Aug 21, 05:00-11:00 UTC
Scheduled
One of our carriers in Abilene & Duluth in the US is performing a planned maintenance on their service.
When is the maintenance?
21st August 2019 01:00 Hrs EDT - 21st August 2019 07:00 Hrs EDT
21st August 2019 05:00 Hrs UTC - 21st August 2019 11:00 Hrs UTC
What services will be affected?
Inbound voice
What is the impact?
You may experience some delays in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167924
Posted on Aug 19, 17:02 UTC
One of our carriers in Abilene & Duluth in the US is performing a planned maintenance on their service.
When is the maintenance?
21st August 2019 01:00 Hrs EDT - 21st August 2019 07:00 Hrs EDT
21st August 2019 05:00 Hrs UTC - 21st August 2019 11:00 Hrs UTC
What services will be affected?
Inbound voice
What is the impact?
You may experience some delays in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167924
Posted on Aug 19, 17:02 UTC
Scheduled Maintenance : Service degradation on SMS delivery delay towards US & Canada phone numbers
Aug 21, 06:00-10:00 UTC
One of our carrier in the US & Canada is performing planned maintenance on their service.
When is maintenance?
21st August 2019 02:00 Hrs EDT - 21st August 2019 06:00 Hrs EDT
21st August 2019 06:00 Hrs UTC - 21st August 2019 10:00 Hrs UTC
What services will be affected?
Inbound SMS
What is the impact?
You may experience some Inbound SMS delays in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167290
Posted on Aug 10, 01:19 UTC
When is maintenance?
21st August 2019 02:00 Hrs EDT - 21st August 2019 06:00 Hrs EDT
21st August 2019 06:00 Hrs UTC - 21st August 2019 10:00 Hrs UTC
What services will be affected?
Inbound SMS
What is the impact?
You may experience some Inbound SMS delays in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167290
Posted on Aug 10, 01:19 UTC
Scheduled Maintenance : Service degradation on incoming calls in Clarksburg & Augusta in the US
Aug 22, 04:00-10:00 UTC
Scheduled
One of our carriers in Clarksburg & Augusta in the US is performing a planned maintenance on their service.
When is the maintenance?
22nd August 2019 00:00 Hrs EDT - 22nd August 2019 06:00 Hrs EDT
22nd August 2019 04:00 Hrs UTC - 22nd August 2019 10:00 Hrs UTC
What services will be affected?
Inbound voice
What is the impact?
You may experience some delays in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167925
Posted on Aug 19, 16:57 UTC
One of our carriers in Clarksburg & Augusta in the US is performing a planned maintenance on their service.
When is the maintenance?
22nd August 2019 00:00 Hrs EDT - 22nd August 2019 06:00 Hrs EDT
22nd August 2019 04:00 Hrs UTC - 22nd August 2019 10:00 Hrs UTC
What services will be affected?
Inbound voice
What is the impact?
You may experience some delays in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167925
Posted on Aug 19, 16:57 UTC
Scheduled Maintenance : Service degradation on incoming calls in Saginaw in the US
Aug 22, 05:00-11:00 UTC
Scheduled
One of our carriers in Saginaw in the US is performing a planned maintenance on their service.
When is the maintenance?
22nd August 2019 01:00 Hrs EDT - 22nd August 2019 07:00 Hrs EDT
22nd August 2019 05:00 Hrs UTC - 22nd August 2019 11:00 Hrs UTC
What services will be affected?
Inbound voice
What is the impact?
You may experience some delays in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167927
Posted on Aug 19, 16:41 UTC
One of our carriers in Saginaw in the US is performing a planned maintenance on their service.
When is the maintenance?
22nd August 2019 01:00 Hrs EDT - 22nd August 2019 07:00 Hrs EDT
22nd August 2019 05:00 Hrs UTC - 22nd August 2019 11:00 Hrs UTC
What services will be affected?
Inbound voice
What is the impact?
You may experience some delays in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167927
Posted on Aug 19, 16:41 UTC
Scheduled Maintenance : Service degradation on SMS delivery delay towards US & Canada phone numbers
Aug 22, 14:00-18:00 UTC
One of our carrier in the US & Canada is performing planned maintenance on their service.
When is maintenance?
22nd August 2019 10:00 Hrs EDT - 22nd August 2019 14:00 Hrs EDT
22nd August 2019 14:00 Hrs UTC - 22nd August 2019 18:00 Hrs UTC
What services will be affected?
Inbound SMS
What is the impact?
You may experience some delays in Inbound SMS delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167288
Posted on Aug 10, 01:08 UTC
When is maintenance?
22nd August 2019 10:00 Hrs EDT - 22nd August 2019 14:00 Hrs EDT
22nd August 2019 14:00 Hrs UTC - 22nd August 2019 18:00 Hrs UTC
What services will be affected?
Inbound SMS
What is the impact?
You may experience some delays in Inbound SMS delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167288
Posted on Aug 10, 01:08 UTC
Scheduled Maintenance : Service degradation on incoming calls in Augusta in the US
Aug 23, 04:00-10:00 UTC
One of our carriers in Augusta in the US is performing a planned maintenance on their service.
When is the maintenance?
23rd August 2019 00:00 Hrs EDT - 23rd August 2019 06:00 Hrs EDT
23rd August 2019 04:00 Hrs UTC - 23rd August 2019 10:00 Hrs UTC
What services will be affected?
Inbound voice
What is the impact?
You may experience some delays in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167926
Posted on Aug 19, 16:49 UTC
When is the maintenance?
23rd August 2019 00:00 Hrs EDT - 23rd August 2019 06:00 Hrs EDT
23rd August 2019 04:00 Hrs UTC - 23rd August 2019 10:00 Hrs UTC
What services will be affected?
Inbound voice
What is the impact?
You may experience some delays in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167926
Posted on Aug 19, 16:49 UTC
Scheduled Maintenance : Service degradation on incoming calls in Roanoke in the US
Aug 24, 12:00-19:00 UTC
One of our carriers in Roanoke in the US is performing a planned maintenance on their service.
When is the maintenance?
24th August 2019 08:00 Hrs EDT - 24th August 2019 15:00 Hrs EDT
24th August 2019 12:00 Hrs UTC - 24th August 2019 19:00 Hrs UTC
What services will be affected?
Inbound voice
What is the impact?
You may experience some delays in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167929
Posted on Aug 19, 16:31 UTC
When is the maintenance?
24th August 2019 08:00 Hrs EDT - 24th August 2019 15:00 Hrs EDT
24th August 2019 12:00 Hrs UTC - 24th August 2019 19:00 Hrs UTC
What services will be affected?
Inbound voice
What is the impact?
You may experience some delays in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167929
Posted on Aug 19, 16:31 UTC
Scheduled Maintenance : Service degradation on incoming calls in Charleston, Cincinnati & Harrisonburg in the US
Aug 24, 12:00 - Aug 25, 12:00 UTC
Scheduled
One of our carriers in Charleston, Cincinnati & Harrisonburg in the US is performing a planned maintenance on their service.
When is the maintenance?
24th August 2019 08:00 Hrs EDT - 25th August 2019 08:00 Hrs EDT
24th August 2019 12:00 Hrs UTC - 25th August 2019 12:00 Hrs UTC
What services will be affected?
Inbound voice
What is the impact?
You may experience some delays in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167930
Posted on Aug 19, 16:17 UTC
One of our carriers in Charleston, Cincinnati & Harrisonburg in the US is performing a planned maintenance on their service.
When is the maintenance?
24th August 2019 08:00 Hrs EDT - 25th August 2019 08:00 Hrs EDT
24th August 2019 12:00 Hrs UTC - 25th August 2019 12:00 Hrs UTC
What services will be affected?
Inbound voice
What is the impact?
You may experience some delays in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167930
Posted on Aug 19, 16:17 UTC
Scheduled Maintenance : Service degradation impacting Inbound SMS towards Brussels phone numbers
Aug 26, 03:00-06:30 UTC
One of our carriers in Brussels is performing planned maintenance on their service.
When is maintenance?
26th Aug 2019 03:00 Hrs UTC - 26th Aug 2019 06:30 Hrs UTC
What services will be affected?
Inbound SMS.
What is the impact?
You may experience some delays in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167700
Posted on Aug 16, 14:08 UTC
When is maintenance?
26th Aug 2019 03:00 Hrs UTC - 26th Aug 2019 06:30 Hrs UTC
What services will be affected?
Inbound SMS.
What is the impact?
You may experience some delays in delivery.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#167700
Posted on Aug 16, 14:08 UTC