Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards US phone numbers
Scheduled for Oct 10, 06:00 - 10:00 UTC
Scheduled
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way SMS/MMS towards US phone numbers. During this maintenance there could be a delay in delivery of SMS/MMS.

When is the maintenance?
10th October 2022 06:00 - 10th October 2022 10:00 UTC
09th October 2022 23:00 - 10th October 2022 03:00 PDT

What services will be affected?
Two-way SMS/MMS.

What is the impact?
SMS/MMS delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#5495
Posted Sep 23, 2022 - 01:01 UTC
This scheduled maintenance affects: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada).