Delivery delay on Outbound Short-Code SMS in US towards Sprint phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Mar 29, 2020 - 19:54 UTC

Investigating

We are currently observing outbound SMS delivery delays for a small segment of SMS towards US phone numbers. All other SMS services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#186880

Posted Mar 29, 2020 - 16:40 UTC