Delivery delay on inbound/outbound SMS towards the US phone numbers : AT&T

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted May 09, 2023 - 21:52 UTC

Investigating

Dear Valued Customer,

One of our carrier partners currently observing inbound/outbound SMS delivery delays for a small segment of AT&T phone numbers in the US. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#27591
Posted May 09, 2023 - 17:17 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).