We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted May 05, 2020 - 20:19 UTC
Investigating
Our carrier partner is observing minor Two-way Shortcode SMS delivery delays towards the US phone numbers. A small percentage of phone numbers may experience failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.