Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards the US and Canada phone numbers
Scheduled for Apr 25, 04:00 - 08:00 UTC
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting two-way toll-free SMS/MMS towards the US and Canada phone numbers. During this maintenance, there could be a delay in the delivery of toll-free SMS and MMS.

When is the maintenance?
25th April 2024 04:00 UTC - 25th April 2024 08:00 UTC
24th April 2024 20:00 PDT - 25th April 2024 00:00 PDT

What services will be affected?
Inbound/outbound toll-free SMS and MMS

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window

Please contact Plivo Support for any questions.
Support portal:
Posted Mar 29, 2024 - 06:22 UTC
This scheduled maintenance affects: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada, MMS, USA & Canada).