This incident is resolved and all services are operational.

A fix has been implemented by our carrier partner and we are monitoring the results.

We are currently observing inbound\outbound SMS delivery delays for a segment of US & Canada Toll-Free numbers.

We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home