Delivery delay on inbound MMS towards US & Canada phone numbers.

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Apr 13, 2020 - 14:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 13, 2020 - 11:45 UTC

Investigating

We are currently observing inbound & outbound MMS delivery delays for a small segment of MMS towards the US & Canada phone numbers.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#187639

Posted Apr 13, 2020 - 00:48 UTC