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Scheduled Maintenance : Service degradation on Inbound/Outbound SMS towards the US & Canada phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Nov 16, 2022 - 12:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 16, 2022 - 06:00 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way SMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of SMS.

When is the maintenance?
16th November 2022 06:00 - 16th November 2022 12:00 UTC
15th November 2022 22:00 - 16th November 2022 04:00 PDT

What services will be affected?
Two-way SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
#10589
Posted Nov 10, 2022 - 00:15 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).