Our engineers have confirmed resolution of the issue. Call service is operational and CDR affected during the incident will be processed ofline.
Posted Jan 24, 2019 - 13:16 UTC
Monitoring
Our Call service has been restored and is back up and running. CDR during the incident time will be processed offline We are currently monitoring for stability.
Posted Jan 24, 2019 - 13:10 UTC
Identified
We have observed that Outbound call queuing is failing but rest of the voice components are working normally. Our engineers are actively working on it to re-establish services.
Posted Jan 24, 2019 - 13:07 UTC
Monitoring
Our Call service has been restored and is back up and running. CDR during the incident time will be processed offline We are currently monitoring for stability.
Posted Jan 24, 2019 - 12:58 UTC
Investigating
We are currently experiencing Two-way call failures on all calls. Our engineers are actively working on it to re-establish services.