Intermittent call and SMS/MMS failures
Incident
Report for Plivo
Resolved
This incident has been resolved.
Monitoring
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Update
We are continuing to work on a fix for this issue.
Update
We are continuing to work on a fix for this issue.
Identified
We have identified the issue and working on a solution. We have observed that the impact is very minimal.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Investigating
We are seeing call failures intermittently. We are investigating the issue.
We're actively working with our engineers to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
We're actively working with our engineers to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
This incident affected: Voice API (REST APIs and XML, PSTN Calls, Client Calls (Browser & Mobile), Conference), Messaging API (SMS API, MMS API, Powerpack SMS, Powerpack MMS), and Account & Phone Number APIs.