-

Intermittent failures on all Outbound SMS

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Oct 15, 2024 - 07:00 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Oct 15, 2024 - 06:45 UTC

Investigating

Dear Customer,

We are currently observing intermittent Outbound SMS failures in the Plivo platform affecting some of the customers.

We're actively working with our engineering team to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
Posted Oct 15, 2024 - 06:15 UTC
This incident affected: Messaging API (SMS API).