Call failures on inbound voice towards Brazil phone numbers in Sao Paulo.

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Oct 25, 2021 - 12:45 UTC

Investigating

Dear Valued Customer,

Our carrier partner is observing minor inbound voice call failures towards Brazil phone numbers in Sao Paulo. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#61270
Posted Oct 23, 2021 - 18:01 UTC
This incident affected: Carrier Partners: Voice API (Voice, South America).