Partial processing delays on two-way SMS on SMS API

Incident Report for Plivo

Resolved

The incident has been resolved successfully, and our SMS services are operational.
Posted Apr 29, 2019 - 17:02 UTC

Monitoring

A fix has been implemented and the SMS API is operational now. We will continue to monitor our services and we will keep you posted.
Posted Apr 29, 2019 - 16:54 UTC

Update

We are continuing to investigate this issue.
Posted Apr 29, 2019 - 16:49 UTC

Investigating

We are currently experiencing elevated two-way SMS processing delays. A small segment of SMS is currently affected. Our engineers are actively working to resolve the issue at the earliest.

Please contact Plivo Support for any question or concern,
Support portal: https://support.plivo.com/support/home
Posted Apr 29, 2019 - 16:46 UTC