Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Aug 31, 2022 - 12:41 UTC
Identified
Our carrier partner have identified the issue and the team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Aug 31, 2022 - 05:58 UTC
Update
We are continuing to investigate this issue.
Posted Aug 31, 2022 - 05:55 UTC
Investigating
Dear Valued Customer,
One of our carrier partners currently observing inbound/outbound toll-free SMS/MMS failures for small segment of phone numbers in US region. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.