Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards the US and Canada phone numbers
Scheduled Maintenance Report for Plivo
Completed
The scheduled maintenance has been completed.
Posted Apr 04, 2024 - 11:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 04, 2024 - 03:00 UTC
Scheduled
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting two-way SMS/MMS towards the US and Canada phone numbers. During this maintenance, there could be a delay in the delivery of SMS and MMS.

When is the maintenance?
04th April 2024 03:00 UTC - 04th April 2024 11:00 UTC
03rd April 2024 20:00 PDT - 04th April 2024 04:00 PDT

What services will be affected?
Inbound/outbound SMS and MMS

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#57377
Posted Mar 19, 2024 - 06:59 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada).