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Inbound MMS failure towards the US and Canada phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jul 31, 2020 - 20:14 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Jul 31, 2020 - 17:11 UTC

Investigating

Our carrier partner is observing minor inbound MMS failures towards the US and Canada phone numbers. A small percentage of phone numbers may experience MMS failures or delays.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#195138
Posted Jul 31, 2020 - 17:09 UTC