Inbound call failure & inbound SMS failure towards US phone numbers in Harrisonburg, VA

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jun 04, 2020 - 07:24 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jun 04, 2020 - 06:34 UTC

Identified

Our carrier partner is observing minor inbound voice call failures and inbound SMS failures towards US phone numbers in Harrisonburg, VA. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#191193
Posted Jun 03, 2020 - 23:32 UTC