Delivery delay on inbound SMS/MMS towards the US phone numbers : Clarksburg, WV
Incident
Report for Plivo
Resolved
This incident has been resolved.
Monitoring
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Investigating
Dear Valued Customer,
One of our carrier partners currently observing Inbound SMS/MMS delivery delays for a small segment of phone numbers towards the US in Clarksburg, WV. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#10940
One of our carrier partners currently observing Inbound SMS/MMS delivery delays for a small segment of phone numbers towards the US in Clarksburg, WV. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#10940
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada).