Delivery delays on outbound SMS to T-Mobile from US Shortcode numbers

Incident Report for Plivo

Resolved

This incident is resolved and all services are operational.
Posted Jan 29, 2019 - 05:54 UTC

Investigating

We are currently observing outbound SMS delivery delays from a small segment of Shortcode SMS towards T-Mobile, USA. All other SMS services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted Jan 29, 2019 - 05:33 UTC