All systems are operating normally at this time. The incident has been resolved.
Posted Nov 13, 2018 - 16:59 UTC
Monitoring
A fix has been implemented by our carrier partner and we are monitoring the results.
Posted Nov 13, 2018 - 13:07 UTC
Investigating
Dear Valued Customers,
We are currently observing minor inbound voice call connection delays towards Virginia (in the areas of Culpeper|Fredericksburg|Leesburg) phone numbers. A small percentage of phone numbers may experience call connection delays.
We're actively working with our carrier partner to get this issue resolved as soon as possible.