Voice - Issues with DTMF

Incident Report for Plivo

Resolved

We have monitored the status of the fix and are marking the incident as resolved. DTMF is working as expected on calls.

Posted Apr 27, 2018 - 20:56 UTC

We have identified the issue and deployed a fix, DTMF is working as expected. We are continuing to monitor.

Posted Apr 27, 2018 - 20:31 UTC

We are continuing our investigation to get the issue resolved

Posted Apr 27, 2018 - 18:56 UTC

Our Engineering team is actively working to get this issue resolved as soon as possible. More updates to follow.

Posted Apr 27, 2018 - 14:00 UTC

We are seeing reports of DTMF issues with some percentage of our Voice calls primarily impacting customers in our US east and US west cluster.

Posted Apr 27, 2018 - 13:30 UTC