Call failures on inbound voice towards Bloomington phone numbers in US

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted May 02, 2019 - 22:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 02, 2019 - 14:33 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures towards Bloomington phone numbers in the US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#158910

Posted May 02, 2019 - 08:07 UTC

This incident affected: Voice API (PSTN Calls).