Intermittent Call failure in the India region towards Mumbai phone numbers
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Sep 18, 2024 - 05:31 UTC
Monitoring
Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Sep 17, 2024 - 10:09 UTC
Investigating
Dear Valued Customer,

We observed partial\intermittent Inbound Call failures in the India region towards Mumbai phone numbers. Calls originating from International Caller IDs towards India were not affected. All other services are operating normally.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
Posted Sep 17, 2024 - 06:06 UTC
This incident affected: Voice API (PSTN Calls).