Failures on Tollfree SMS towards US & Canada phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Jul 12, 2019 - 05:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 11, 2019 - 22:43 UTC

Investigating

We are currently observing Tollfree SMS failures for a segment of US & Canada phone numbers.

We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

Posted Jul 11, 2019 - 22:36 UTC