Inbound call failure towards India phone numbers.

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Jan 11, 2021 - 17:22 UTC

Update

We are continuing to investigate this issue.

Posted Jan 11, 2021 - 14:15 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures towards India phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#5272

Posted Jan 11, 2021 - 14:12 UTC

This incident affected: Carrier Partners: Voice API (Voice, Asia) and Carrier Partners: SIP Trunking (SIP Trunking, Asia).