Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Apr 20, 2020 - 05:14 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 20, 2020 - 04:00 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Apr 19, 2020 - 21:39 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Apr 19, 2020 - 21:39 UTC

Scheduled

One of our carriers in US & Canada is performing a planned maintenance on their service affecting Toll Free SMS towards US and Canada phone numbers.
During this time there could be failure in delivery of Toll Free SMS.

When is the maintenance?
19th April 2020 21:00 PDT - 19th April 2020 23:59 PDT
20th April 2020 04:00 UTC - 20th April 2020 06:59 UTC

What services will be affected?
Two-way toll-free SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#188257
Posted Apr 19, 2020 - 21:39 UTC