Failures on inbound SMS & Voice towards Rochester, St. Cloud & Fargo numbers in US

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Dec 19, 2018 - 06:32 UTC

Monitoring

A fix has been implemented by our carrier partner and we are monitoring the results.

Posted Dec 19, 2018 - 02:42 UTC

Investigating

We are currently observing inbound SMS & Voice failures for a small segment at Rochester, St. Cloud & Fargo numbers in US.

We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

Posted Dec 18, 2018 - 20:23 UTC

This incident affected: Voice API (PSTN Calls).