Delivery delay on inbound/outbound SMS towards US and Canada phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Sep 11, 2024 - 06:25 UTC

Investigating

Dear Valued Customer,

One of our carrier partners is currently facing delays with inbound/outbound SMS to US and Canada phone numbers. Users may experience intermittent connectivity issues when sending or receiving SMS messages to and from US and Canada phone numbers.

We are working with our carrier partner to resolve this issue as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#71980
Posted Sep 11, 2024 - 02:56 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).