Delivery delay on outbound Toll-free SMS towards the US and Canada phone numbers
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Oct 15, 2019 - 17:53 UTC
Identified
We are currently observing outbound Toll-free SMS delivery delays for a small segment of SMS towards the US and Canada phone numbers. All other SMS services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#172371
Posted Oct 15, 2019 - 17:46 UTC