Incident Report : Service degradation impacting incoming\outgoing Toll-Free SMS in US & Canada

Incident Report for Plivo

Resolved

All systems are operating normally at this time. The incident has been resolved.

Posted Nov 05, 2018 - 22:21 UTC

Monitoring

A fix has been implemented and Toll-Free SMS is operational. We will continue to monitor our services and we will keep you posted.

Posted Nov 05, 2018 - 17:00 UTC

Investigating

Dear Valued Customers,

Our carrier is currently investigating the degradation of service impacting incoming\outgoing toll-free SMS in US & Canada.

We're in constant touch with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any question or concern,
Support portal: https://support.plivo.com/support/home

Posted Nov 05, 2018 - 16:27 UTC