We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Sep 17, 2020 - 16:17 UTC
Investigating
Dear Valued Customers,
Our carrier partner is observing minor inbound call failures & inbound SMS failures towards United Kingdom phone numbers. A small segment of phone numbers may experience call failures & SMS failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.