Failures in processing INR payments on Plivo platform

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jan 05, 2024 - 13:37 UTC

Identified

We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Jan 05, 2024 - 09:50 UTC

Investigating

Dear Valued Customer,

We are currently experiencing elevated failures in processing INR payments for prepaid accounts on our platform. Our engineers are actively working to resolve the issue as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
Posted Jan 05, 2024 - 09:22 UTC
This incident affected: Payments and Billing.