Degraded performance on two-way Tollfree SMS\Regular SMS\Shortcode SMS on Plivo SMS API

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jul 15, 2020 - 02:52 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Jul 15, 2020 - 02:28 UTC

Investigating

We are currently experiencing elevated two-way Tollfree SMS\Regular SMS\Shortcode SMS failures. A small segment of SMS is currently affected. Our engineers are actively working to resolve the issue at the earliest.

Please contact Plivo Support for any question or concern,
Support portal: https://support.plivo.com/support/home
Posted Jul 15, 2020 - 02:16 UTC
This incident affected: Messaging API (SMS API).