Call failures on inbound voice & SMS towards Brazil phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Nov 03, 2019 - 14:09 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures and inbound SMS failures towards Brazil phone numbers in the area of Goiania, Brasilia, Campo Grande. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#174218
Posted Nov 03, 2019 - 04:48 UTC