Delivery failure on outbound voice, SMS & MMS towards US : T-Mobile

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jun 16, 2020 - 05:32 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Jun 16, 2020 - 05:29 UTC

Investigating

We are currently observing Outbound SMS, MMS & Voice Call failures towards T-mobile phone numbers.
We are monitoring the issue for the more updates.


Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted Jun 16, 2020 - 02:13 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada) and Carrier Partners: Voice API (Voice, North America).