Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Aug 12, 2021 - 20:55 UTC
Identified
We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Aug 12, 2021 - 12:13 UTC
Investigating
Dear Valued Customer,
Our carrier partner is observing minor inbound SMS failures towards US phone numbers in Appleton, WI. A small percentage of phone numbers may experience delays in delivery.
We're actively working with our carrier partner to get this issue resolved as soon as possible.