Call connection delays on inbound voice towards Bloomington, IN|Columbus, IN|Vincennes, IN phone numbers

Incident Report for Plivo

Resolved

All systems are operating normally at this time. The incident has been resolved.
Posted Dec 06, 2018 - 03:06 UTC

Monitoring

A fix has been implemented by our carrier partner and we are monitoring the results.
Posted Dec 06, 2018 - 01:13 UTC

Identified

The issue has been identified and we are working with our carrier partner to get the issue resolved at the earliest. We will keep you posted for further updates.
Posted Dec 06, 2018 - 00:01 UTC

Investigating

Our carrier partner is observing minor inbound voice call connection delays towards Bloomington, IN|Columbus, IN|Vincennes, IN phone numbers. A small percentage of phone numbers may experience call connection delays.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted Dec 05, 2018 - 20:08 UTC
This incident affected: Voice API (PSTN Calls).