Delivery delay on Outbound toll-free SMS towards Freedom network phone numbers in Canada.
Incident
Report for Plivo
Resolved
This incident has been resolved.
Identified
Our carrier partner have identified the issue and they are working to implement a solution. We will provide an update as soon as we have additional information.
Investigating
Dear Valued Customer,
One of our carrier partners is currently observing Outbound toll-free SMS delivery delays towards Freedom network phone numbers in Canada. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#77790
One of our carrier partners is currently observing Outbound toll-free SMS delivery delays towards Freedom network phone numbers in Canada. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#77790
This incident affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).