Our carrier partner has resolved this incident and all services are operational.
Posted Dec 11, 2018 - 10:27 UTC
Update
We are continuing to monitor for any further issues.
Posted Dec 11, 2018 - 10:19 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 11, 2018 - 09:29 UTC
Identified
The issue has been identified and we are working with our carrier partner to get the issue resolved at earliest. We will keep you posted for further updates.
Posted Dec 11, 2018 - 08:17 UTC
Investigating
We are currently observing two-way SMS delivery delays for a small segment of US & Canada phone numbers .
We're actively working with our carrier to get this issue resolved as soon as possible.