Call failures on inbound voice towards Portland, Maine phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Apr 23, 2019 - 14:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 23, 2019 - 10:54 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures towards Portland, Maine phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

Posted Apr 22, 2019 - 14:38 UTC

This incident affected: Voice API (PSTN Calls).