Delivery delays on inbound SMS failure towards a small subset of US & Canada longcode numbers.

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted May 12, 2020 - 02:23 UTC

Identified

We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.

Posted May 11, 2020 - 23:18 UTC

Investigating

We are currently observing inbound SMS delivery delays towards a small subset of US numbers .
We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

Posted May 11, 2020 - 21:41 UTC

This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).