Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Sep 12, 2020 - 01:38 UTC
Monitoring
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Sep 12, 2020 - 01:37 UTC
Investigating
Our carrier partner is observing minor inbound voice call failures and inbound SMS/MMS failures towards US phone numbers in Fort Smith, AR. A small percentage of phone numbers may experience call failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada) and Carrier Partners: Voice API (Voice, North America).