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Intermittent SMS delivery issue towards India

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted May 11, 2025 - 15:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 11, 2025 - 15:02 UTC

Investigating

Dear Valued Customer,

We are currently experiencing a disruption with one of our carrier partners, which is impacting message delivery to India. Our engineering and operations teams are actively working with the carrier to identify the root cause and resolve the issue as quickly as possible.

If you have any questions, please get in touch with Plivo Support.
Support portal: https://support.plivo.com/hc/en-us
Posted May 11, 2025 - 14:14 UTC