Call failures on Inbound Voice & SMS towards US phone numbers in Appleton

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Mar 04, 2020 - 04:24 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 03, 2020 - 21:58 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures and inbound SMS failures towards Appleton, WI. A small percentage of phone numbers may experience failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#184918
Posted Mar 03, 2020 - 21:57 UTC