Call failures on inbound voice towards Minnesota (Rochester, St Cloud, Brainerd) & Montana (Billings) phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Feb 27, 2019 - 15:41 UTC

Monitoring

A fix has been implemented by our carrier partner and we are monitoring the results.
Posted Feb 27, 2019 - 13:36 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures towards Minnesota (Rochester, St Cloud, Brainerd) & Montana (Billings) phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted Feb 27, 2019 - 12:06 UTC
This incident affected: Voice API (PSTN Calls).