Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers
Scheduled for Jan 23, 04:00 - 08:00 UTC
Scheduled
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way Tollfree SMS and MMS towards the US and Canada phone numbers.

When is the maintenance?
23rd January 2025 04:00 - 23rd January 2025 08:00 UTC
22nd January 2025 20:00 - 23rd January 2025 00:00 PST

What services will be affected?
Inbound/Outbound Tollfree SMS and MMS

What is the impact?
During this maintenance window customers could experience possible latency with both Inbound and Outbound Tollfree SMS and MMS.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#83296
Posted Jan 11, 2025 - 01:21 UTC
This scheduled maintenance affects: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada, MMS, USA & Canada).