Intermittent Call failures towards India

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jul 20, 2026 - 09:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 20, 2026 - 06:15 UTC

Investigating

Dear Valued Customers,

We are currently observing intermittent call failures affecting both inbound and outbound calls to India.

Our team is actively working with our carrier partner to identify the root cause and restore service as quickly as possible.

We will provide our next update within the next 30 minutes.
Posted Jul 20, 2026 - 06:05 UTC
This incident affected: Voice API (REST APIs and XML, PSTN Calls).
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