Failures on Inbound Voice & SMS towards Youngstown phone numbers in the US

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jun 01, 2019 - 00:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 31, 2019 - 21:20 UTC

Update

We will continue to work with our carrier partners to resolve this issue. We will give further updates shortly.
Posted May 31, 2019 - 13:50 UTC

Investigating

Our carrier partner is observing inbound voice & SMS failures towards Youngstown phone numbers in the US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted May 31, 2019 - 05:05 UTC
This incident affected: Voice API (PSTN Calls).